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For Companies At a Glance
- Tasks: Optimise scheduling and resource allocation for service teams to ensure timely service delivery.
- Company: Join ASSA ABLOY, a global leader in access solutions with a diverse and inclusive culture.
- Benefits: Enjoy competitive salary, learning opportunities, and discounts on various products.
- Why this job: Make a real impact by connecting clients and field staff in a dynamic environment.
- Qualifications: Strong communication skills and experience in deploying service engineers effectively.
- Other info: Great career growth potential with regular feedback and development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to the Service Operations Planning Manager, you will be responsible for optimizing scheduling and resource allocation for service teams, balancing customer needs, technician efficiency, and operational goals by managing work orders, coordinating tasks, and ensuring timely service delivery, acting as a crucial link between clients and field staff for smooth, efficient operations.
You would also:
- Organising and coordinating parts, materials and plants to coincide with the planned visits of engineers to ensure operational efficiency.
- Ensuring all service inspections, repair or upgrade visits and call outs are made on time and within the set costs.
- Accurate forecasting and achieving of monthly and annual invoice targets and in line with the annual operating plan.
- Provide excellent customer service at all times.
- Working closely with Service Operations Planning Manager to achieve the above.
The skills and experience you need
We are looking for someone who has:
- Excellent communication skills required with both customers and colleagues.
- A deep knowledge and experience of deploying service engineers to operate in an optimal manner.
- The ability to work comfortably with the designated IT systems, ie Dispatch, Tracker, Dynamics AX.
- Good mastery of Microsoft Office Suite.
We offer learning and career development opportunities, whether it’s online learning, management training or enhancing your skills. A competitive salary and a variety of benefits including courses and discounts on various products.
We review applications regularly, so don’t wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Service Planner in Sheffield employer: record uk ltd
Contact Detail:
record uk ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Planner in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As a Service Planner, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Service Planner in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in scheduling and resource allocation. We want to see how your skills align with the role of Service Planner, so don’t hold back on showcasing relevant achievements!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you’ve effectively communicated with customers and colleagues in the past. We love seeing real examples that illustrate your ability to connect with others.
Highlight Your IT Proficiency: Mention your experience with IT systems like Dispatch, Tracker, or Dynamics AX. If you’ve got a good grasp of Microsoft Office Suite, let us know! We’re keen to see how comfortable you are with the tools that will help you excel as our Service Planner.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to set up your profile and submit your details – we can’t wait to hear from you!
How to prepare for a job interview at record uk ltd
✨Know Your Stuff
Make sure you understand the role of a Service Planner inside out. Familiarise yourself with scheduling, resource allocation, and the specific IT systems mentioned in the job description. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with both customers and colleagues in the past. Think about situations where you resolved issues or coordinated tasks successfully, as these will demonstrate your fit for the position.
✨Be Ready to Discuss Efficiency
The job involves optimising technician efficiency and ensuring timely service delivery. Come prepared with ideas or experiences that showcase your ability to improve processes or manage resources effectively. This will highlight your proactive approach and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for planning, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
