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- Tasks: Lead and grow our Industrial Door Service Sales function while shaping service sales strategy.
- Company: Join ASSA ABLOY, a global leader in access solutions with a diverse and inclusive culture.
- Benefits: Empower your career with training, development opportunities, and a supportive environment.
- Why this job: Make a real impact by driving profitable growth and inspiring a high-performing sales team.
- Qualifications: Proven leadership in service sales, strong B2B background, and excellent communication skills.
- Other info: Dynamic role with opportunities for international growth and collaboration across teams.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced and commercially driven Head of Service Sales to lead and grow our Industrial Door Service Sales function. In this role you will play a key role in shaping service sales strategy, strengthening customer relationships, and ensuring our service portfolio meets evolving market and customer needs. This is a senior leadership role responsible for driving profitable growth across service contracts, renewals, and digital service offerings, while developing and inspiring a high-performing sales team.
Key Responsibilities
- Customer & Market Leadership
- Build and maintain strong relationships with key customers and stakeholders
- Represent the business at customer events, trade shows and industry forums
- Monitor market trends and customer needs to influence service strategy and offer development
- Sales Excellence & Revenue Growth
- Own service contract revenue, renewals, pricing strategy and profitability
- Drive upselling and cross-selling opportunities to increase customer value
- Lead negotiations and close complex service and maintenance contracts
- Improve sales processes, CRM accuracy and forecasting quality
- Support budget planning, forecasting and margin improvement initiatives
- Digital & Innovative Service Offerings
- Lead the commercialisation of digital and IoT-based service solutions
- Integrate digital services into maintenance contracts and new sales opportunities
- Act as a digital ambassador, promoting innovation and adoption internally and externally
- Sales & Business Development
- Develop and execute strategic service sales plans to achieve growth targets
- Identify new business opportunities and strategic partnerships
- Collaborate cross-functionally with internal commercial and operational teams
- Team Leadership & Development
- Lead, coach and develop a multi-site service sales team (direct and indirect reports)
- Conduct performance reviews, recruitment and salary discussions
- Build a collaborative, customer-focused and high-performing sales culture
- Performance & Reporting
- Define and track KPIs to measure sales performance and profitable growth
- Produce clear performance reports and present insights to senior stakeholders
About You
You should be a confident leader with strong commercial judgement and a proven background in service or service sales.
You should bring:
- Proven leadership experience within service or service sales and a strong B2B sales background with experience of complex contracts
- Excellent business acumen and financial understanding
- Proven ability to lead, inspire and develop sales teams
- Strong analytical, strategic and problem-solving skills
- Confident communication skills and be able to engage at all levels internally and externally
- Experience using CRM/ERP systems and MS Office
- Full UK driving licence.
We review applications regularly, so don't wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here. To make sure your personal data is safe, we don’t look at any applications sent by email or post.
Let’s create a safer and more open world - together!
We are the ASSA ABLOY Group. Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Head of Service Sales employer: record uk ltd
Contact Detail:
record uk ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Sales
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and forums to meet key players in the service sales game. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your expertise! When you get the chance, share insights on market trends and customer needs. This not only positions you as a thought leader but also demonstrates your understanding of the role.
✨Tip Number 3
Be ready to negotiate! Brush up on your negotiation skills because closing complex contracts is a big part of this role. Practice makes perfect, so role-play with a friend or mentor.
✨Tip Number 4
Apply through our website! We review applications regularly, so don’t miss out. Set up your profile and let us see how you can contribute to our high-performing sales culture.
We think you need these skills to ace Head of Service Sales
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service sales. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Showcase Leadership Skills: As a Head of Service Sales, your leadership experience is crucial. Use your application to demonstrate how you've successfully led teams and driven results in previous roles. We love seeing examples of inspiring leadership!
Be Data-Driven: We’re all about performance and growth, so include any relevant metrics or KPIs from your past roles. This will help us understand how you measure success and contribute to revenue growth.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure your data is safe. Plus, we review applications regularly, so get yours in as soon as you can!
How to prepare for a job interview at record uk ltd
✨Know Your Numbers
As a Head of Service Sales, you'll need to demonstrate your understanding of revenue growth and profitability. Brush up on key metrics related to service contracts, renewals, and pricing strategies. Be ready to discuss how you've driven sales excellence in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so be prepared to share examples of how you've inspired and developed sales teams. Think about specific instances where you’ve led a team to success or navigated challenges, and be ready to discuss your coaching approach.
✨Understand the Market Landscape
Familiarise yourself with current market trends and customer needs in the service sales sector. Be ready to talk about how you would influence service strategy and offer development based on these insights. Showing that you’re proactive about market research will impress your interviewers.
✨Prepare for Complex Negotiations
Since this role involves closing complex service and maintenance contracts, think through your negotiation tactics. Prepare to discuss past negotiations, what strategies worked, and how you overcame obstacles. This will highlight your ability to drive upselling and cross-selling opportunities.
