DevOps Associate Manager in Cardiff

As Associate Manager DevOps, you will help drive the team formation, implementation and maintenance of a robust CI/CD pipeline within HID PACS. This is a wide-ranging role, bridging the functions of the DevTest and Development teams. You will lead the establishment and continuous improvement of a sustainable DevOps framework, delivering scalable CI/CD-enabled test environments that accelerate release cycles, improve release predictability, and support reliable software delivery.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.

As our DevOps Associate Manager, you’ll support HID’s success by:

• Able to design and implement a wide range of testing techniques to support a scalable and automated CI/CD environment.
• Monitor and triage CI/CD pipeline test failures.
• Design, build and documentation of new CI/CD infrastructure for new features.
• Able to identify and liaise with teams to identify test gaps.
• Able to communicate test results to both technical and non-technical stakeholders.
• Able to project manage and use technical leadership to achieve a team result.
• Contributes to project and product planning discussions.
• Understands how the product under test operates as part of a wider system.
• Able to liaise with the Program team prior to feature development to flesh out requirements required for new tests.
• Plans and scopes for new functionality test requirements.
• Able to make decisions regarding the Test Environment.
• Coaches / mentors others at a technical level.
• Able to raise defects with the business and help prioritize them based on severity.
• Able to research, plan and train others within the team.
• Able to deliver technical reports.
• Actively contribute to customer escalations.
• Champions TDD methodology and leads stakeholders in its implementation.

Education and/or Experience:

• Engineering degree or equivalent, or suitable experience.
• Minimum of +7 years of related industry experience.
• Familiarity with infrastructure management and monitoring tools.
• Awareness of developer operations platform tooling such as Jenkins, GitLab, Gradle, Snyk, SonarQube, DefectDojo, Ansible, Yocto-Cooker, Ant, Maven, NPM, Nexus, Docker, Terraform, AWS DevOps Services.
• Familiarity with documentation standards and practices with a developer operations focus.
• Good presenting and communication skills, good judgment, analytical ability.
• Experience in building and maintaining good working relationships with both external and internal parties.
• Strong IT skills and knowledge including hardware, software, and networking.
• Ability to work on complex tasks without technical guidance.
• Familiarity with Agile methodologies and practices.
• Knowledge of various test/development methodologies such as TDD, BDD, Acceptance Testing and Unit Testing.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives.