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For Companies At a Glance
- Tasks: Provide on-site tech support, troubleshoot issues, and maintain IT systems.
- Company: Join a dynamic IT team focused on client success.
- Benefits: Earn £35,000 - £45,000, enjoy 40 days leave, and profit-sharing opportunities.
- Why this job: Make a real impact by solving tech challenges for clients every day.
- Qualifications: 5+ years in IT support, strong problem-solving skills, and field experience required.
- Other info: Hybrid work model with a focus on professional growth and collaboration.
The predicted salary is between 30000 - 40000 £ per year.
Department: Information Technology
Reporting Structure: Reports to IT Manager
Location: Hybrid (working at clients in and around the Richmond area)
Job Summary
We are seeking a highly skilled IT Field Engineer to join our clients' team in the Information Technology department. The ideal candidate will be responsible for providing on-site technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our clients' IT systems.
Benefits
- Salary: £35000 - £45000 per annum depending on experience
- 40 days of annual leave
- Opportunity to join the partnership scheme and become eligible to receive a share in the profits of the business
- Company fuel card for business use
Responsibilities
- Provide on-site technical support to clients
- Install, configure, and maintain hardware and software
- Troubleshoot and resolve IT issues
- Ensure the security and integrity of IT systems
- Collaborate with team members to improve IT processes
Qualifications
- Bachelor's degree in Computer Science or related field
- 5+ years of experience in 3rd Line IT support
- Previous Field experience is essential
- Strong knowledge of hardware and software systems
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Configure and implement cyber essentials and GDPR security standards (mandatory)
- Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory)
- Network Infrastructure maintenance and installations (Routers, Switches, AP’s, DHCP, DNS, TCP/IP, Firewalls, VLAN’s)
- Azure administration and implementations
- Valid drivers license and own vehicle (mandatory)
PC Specifications
The company has a BYOD (bring your own device) policy and requires all staff to have a minimum of:
- Windows 11
- 12 GB Ram minimum
- SSD 256GB minimum
- Generation, depending on processor family:
- i9 - 8th gen
- i7 - 8th gen
- i5 - 8th gen
- i3 - 10th gen
If you are a motivated IT professional with a passion for technology and a desire to provide exceptional service to clients, we want to hear from you!
IT Field Engineer in City of London employer: Recooty
Contact Detail:
Recooty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer in City of London
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in the Richmond area. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes. This can really set you apart from other candidates when you're chatting with hiring managers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on common IT scenarios and how you'd tackle them.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right job and connect with us directly. Plus, we love seeing applications from motivated candidates like you!
We think you need these skills to ace IT Field Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and fieldwork. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Field Engineer role. Share your passion for technology and how you can contribute to our clients’ success.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tough IT issues in the past. We love candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Recooty
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software systems. Be ready to discuss your experience with troubleshooting and resolving IT issues, as well as your familiarity with Office 365 Cloud and network infrastructure.
✨Showcase Your Field Experience
Since previous field experience is essential, prepare examples of past roles where you've provided on-site support. Highlight specific challenges you faced and how you overcame them, demonstrating your problem-solving skills in real-world scenarios.
✨Understand the Company Culture
Research the company’s values and culture before the interview. This will help you tailor your responses to show that you’re not just a fit for the role, but also for the team. Mention how you can contribute to improving IT processes collaboratively.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to cyber essentials and GDPR security standards.
