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- Tasks: Assist customers via phone, email, and live chat in a hybrid work setting.
- Company: Customer service-oriented company based in London with a focus on satisfaction.
- Benefits: Enjoy a flexible hybrid work environment and opportunities for personal growth.
- Why this job: Make a meaningful impact on customer satisfaction while working remotely and in-office.
- Qualifications: Background in customer service and strong communication skills required.
- Other info: Join a dynamic team that values collaboration and multitasking.
The predicted salary is between 30000 - 42000 £ per year.
A customer service-oriented company in London is seeking a Hybrid Customer Service Representative. In this role, you will assist customers via phone, email, and live chat, balancing remote work with in-office collaboration.
Ideal candidates will have:
- A background in customer service
- Strong communication skills
- The ability to multitask
Join us to make a meaningful impact on customer satisfaction while enjoying a hybrid work environment.
Hybrid Customer Success Specialist in City of London employer: Recooty
Contact Detail:
Recooty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Success Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and be ready to share your experiences. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your communication skills during the interview! Whether it's through your answers or your body language, make sure you're engaging and personable. Remember, we’re looking for someone who can connect with customers effortlessly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in customer satisfaction.
We think you need these skills to ace Hybrid Customer Success Specialist in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to multitask.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention why you’re excited about the Hybrid Customer Success Specialist role and how you fit into our team.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your passion for customer service and what makes you unique. This helps us get to know you better and see if you’d be a great fit for our culture.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Recooty
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to ensure their satisfaction.
✨Show Off Your Communication Skills
Since this role involves assisting customers via phone, email, and live chat, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and professional.
✨Demonstrate Your Multitasking Abilities
Prepare examples that showcase your ability to juggle multiple tasks effectively. Think of situations where you had to manage several customer inquiries at once and how you prioritised them to maintain high service standards.
✨Embrace the Hybrid Work Model
Familiarise yourself with the hybrid work environment. Be ready to discuss how you can balance remote work with in-office collaboration, and share any experiences you have with working in a flexible setting.
