At a Glance
- Tasks: Engage with customers, manage enquiries, and drive sales in a dynamic environment.
- Company: Join a leading waste management company committed to sustainability and community.
- Benefits: Enjoy competitive pay, commission, health perks, and generous holiday allowances.
- Other info: Be part of a supportive team focused on creating a world without waste.
- Why this job: Make a real impact while building relationships and growing your career.
- Qualifications: Confident communicator with a positive attitude; experience in customer-facing roles is a plus.
The predicted salary is between 31500 - 38500 £ per year.
We’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.
As part of our experienced team in Newark, you’ll join over 100 colleagues who are all working toward one shared goal: a world without waste. We do this by building strong customer relationships, understanding business challenges and creating tailored, innovative waste management solutions.
Why Join Us?
- Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
- Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
- Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
- Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.
Build Relationships. Drive Sales. Grow Your Career.
We believe people buy from people. That's why we're looking for a confident, personable, and motivated Telesales Executive to join our team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys speaking with people, and loves turning conversations into opportunities. Whether you're already working in telesales or have built strong communication skills in customer service, retail, hospitality, or a similar customer-facing role, we'd love to hear from you.
About the role
As a Telesales Executive, you'll help grow our customer base by supporting builders' merchants, SMEs, and commercial customers across the UK. This is a varied role where no two days are the same. You'll respond to quote requests, process orders, liaise with suppliers, and identify opportunities to maximise sales and margin. The role is split roughly 50/50 between phone and email, giving you plenty of opportunity to build rapport while delivering excellent service. If you're someone who enjoys talking to people, building trust, and making things happen, you'll fit right in. This is a fully office-based position in Newark with no travel requirements.
What you'll be doing
- Managing incoming enquiries and quotation requests
- Building strong relationships with new and existing customers
- Making and receiving customer calls
- Processing orders accurately and efficiently
- Managing multiple email inboxes and ensuring timely responses
- Liaising with suppliers and internal teams to deliver great service
- Spotting opportunities to increase sales and margin
- Maintaining accurate customer information within the CRM system
- Delivering a first-class customer experience from enquiry through to order completion
What we need from you
We're looking for the right attitude as much as experience. You'll be:
- A confident communicator who enjoys speaking with customers
- Friendly, approachable, and able to build rapport naturally
- Positive, proactive, and keen to learn
- Organised with good attention to detail
- Comfortable managing multiple tasks and priorities
- Commercially aware with a drive to achieve results
- Confident using IT systems and learning new technology
A good sense of humour, plenty of personality, and the ability to build genuine connections with customers will go a long way in this role.
Experience we'd love to see
- Previous telesales or sales experience (beneficial but not essential)
- Experience using Salesforce or another CRM system
- Customer-facing experience within retail, hospitality, trade counters, builders' merchants, or similar environments
- Don't have a telesales background? That's okay. Some of our most successful team members have joined us from customer service roles, bringing energy, confidence, and great people skills.
What we offer
- Monthly commission scheme with realistic and achievable targets
- Financial perks: Pension scheme, length of service rewards, and referral bonuses
- Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
- Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
- Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
- Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
- Community engagement: Volunteer days and collaboration with local charities
- Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
- Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change
If you're a people person with a positive attitude, plenty of energy, and a passion for delivering great customer experiences, we'd love to hear from you. Join us and help create a world without waste.
Telesales Executive employer: Reconomy
ReBound UK is an exceptional employer that prioritises a supportive and collaborative work culture, offering continuous training and development opportunities to help employees thrive. With a commitment to work/life balance through a hybrid working model and the unique benefit of additional paid time off for volunteering, ReBound fosters an environment where team members can make a meaningful impact while growing their careers in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Executive at Reconomy, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Reconomy. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Reconomy:When writing your cover letter, make sure to tailor your message specifically for Reconomy. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Reconomy
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Reconomy that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Reconomy that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Reconomy’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
