At a Glance
- Tasks: Engage with suppliers to assist in data submissions for environmental compliance.
- Company: Join Valpak, the UK's leading provider of environmental compliance solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and generous leave options.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a positive impact on sustainability while developing your professional skills.
- Qualifications: Confident with data, excellent communication skills, and a passion for the environment.
The predicted salary is between 20400 - 30600 £ per year.
As the UK's leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. Valpak contributes to achieving the mission of Reconomy's complete global compliance offering – Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.
Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.
About the role:
The Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them with their data submissions relating to our clients' obligations under the Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional data requirements with the commencement of EPR. The SEA will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts.
The SEA will support with suppliers of Data Insights' customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage with the member's supplier base. They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism.
Key Accountabilities:
- Customer service
- To produce written communication with clients and suppliers through emails
- To provide telephone and live chat support to clients and suppliers when collecting packaging weights information
- Conduct webinars regarding the process of data submission on our platforms
- Data cleansing and maintenance
- To use in-house computer software to process packaging evidence information
- To use MS Excel and CRM applications to check and improve accuracy of data within supplier database
- To analyse submitted Plastic Tax evidence under HMRC criteria
- Collection of packaging, WEEE and batteries data
- To contact the suppliers of Data Insights' clients to gain weights information by email
- To encourage and support supplier data submission through email and phone chases
- Understanding of the packaging, WEEE, and batteries regulations
- To receive in-house training on the packaging, WEEE and batteries regulations
- To provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissions
- Valpak company policies
- To work within the guidelines of Valpak's ISO accreditation and Risk Management Policies
- To adhere to all of Valpak's Health and Safety Policies
- Improvement and development
- To identify efficiencies to the engagement process where procedures can be more proactive
- To identify any potential anomalies in the Data Hub and feedback to Development team
Key areas:
- Provide excellent customer service when dealing with clients and clients' suppliers
- Develop a good understanding of Data Insights' services and processes
- Provide a high standard of accuracy in collection and management of data
What we need from you:
- Experience, skills
- Task Driven
- Confident working with data via MS Excel
- Experience of working in an office environment using email and telephone is desirable
- Experience of analysing and manipulating large volumes of data is desirable
- Must have high standards of accuracy and attention to detail
- Must have excellent communication skills, both verbal and written
- Must be a confident individual who can work well on their own or as part of a team
- Must have high level of professionalism
- An interest in environmental issues is desirable
- Qualifications
- Full UK Manual Driving License
- Minimum: Grade C in Mathematics and English GSCE/O Level standard
- Desirable: Educated to at least A level standard or equivalent
What we offer:
- Dual Location / Hybrid worker Status
- Participation in our annual Incentive Plan (VIP) - up to 10% bonus
- 25 days annual leave plus bank holidays, volunteering day and your birthday off
- Option to buy and sell up to 9 days annual leave
- Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
- Pension scheme up to 8% employer contribution
- Access to reward & discount platform
- Wellbeing initiatives
Supplier Engagement Advisor in Stratford-upon-Avon employer: Reconomy
Reconomy is an excellent employer located in Telford, offering a dynamic and supportive work environment for Credit Controllers. With a focus on employee development, you will have the chance to enhance your Excel and system skills while working collaboratively within a target-driven team. The bonus scheme further incentivises performance, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Engagement Advisor in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Supplier Engagement Advisor role. Highlight your communication skills and passion for environmental issues – make it personal and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the one they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a company that values sustainability and community – what’s not to love?
We think you need these skills to ace Supplier Engagement Advisor in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supplier Engagement Advisor role. Highlight your experience with data management and customer service, as these are key aspects of the job. We want to see how your skills align with our mission at Valpak!
Show Off Your Communication Skills:Since this role involves a lot of interaction with suppliers and clients, it’s crucial to demonstrate your excellent communication skills. Use clear and professional language in your written application, and don’t forget to mention any relevant experience you have in customer-facing roles.
Be Data-Driven:As a Supplier Engagement Advisor, you'll be working with data regularly. Make sure to highlight your proficiency in MS Excel and any experience you have with data analysis. We love candidates who can show they’re comfortable handling large volumes of data!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company values there, which can help you tailor your application even further!
How to prepare for a job interview at Reconomy
✨Know Your Stuff
Before the interview, make sure you understand the key regulations related to packaging, WEEE, and batteries. Familiarise yourself with Valpak's services and how they help clients meet their environmental obligations. This knowledge will show your genuine interest in the role and the company.
✨Show Off Your Communication Skills
As a Supplier Engagement Advisor, you'll need to communicate effectively with suppliers and clients. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your verbal communication skills, especially over the phone or during webinars.
✨Data is Your Best Friend
Since the role involves working with data, brush up on your MS Excel skills. Be prepared to discuss your experience with data analysis and manipulation. You might even want to bring examples of how you've successfully managed data in previous roles to demonstrate your capabilities.
✨Emphasise Your Team Spirit
Valpak values teamwork, so be ready to share examples of how you've collaborated with others in past roles. Highlight any experiences where you’ve worked alongside different departments or teams to achieve a common goal, showcasing your ability to engage and support colleagues.
