Social Housing Customer Experience Coordinator in Telford

Social Housing Customer Experience Coordinator in Telford

Telford Full-Time 25000 - 32000 € / year (est.) No home office possible
Reconomy Connect

At a Glance

  • Tasks: Manage customer inquiries and ensure smooth operations in social housing.
  • Company: Reconomy Connect, a leader in customer service excellence.
  • Benefits: Generous perks including pension schemes, health support, and 23 days holiday.
  • Other info: Join a supportive team with opportunities for personal growth.
  • Why this job: Build strong relationships and make a difference in customer experiences.
  • Qualifications: Customer-focused, organised, and proficient in Microsoft Office.

The predicted salary is between 25000 - 32000 € per year.

Reconomy Connect is looking for a Sales and Service Coordinator in Telford to manage customer inquiries and ensure smooth day-to-day operations. In this role, you will establish strong relationships with customers and supply-chain partners, resolving queries and ensuring excellent service delivery.

Ideal candidates are customer-focused, organized, and proficient in Microsoft Office.

The company offers generous perks, including pension schemes, health support, and a starting holiday of 23 days.

Social Housing Customer Experience Coordinator in Telford employer: Reconomy Connect

Reconomy Connect is an exceptional employer that prioritises customer satisfaction and employee well-being. Located in Telford, we foster a collaborative work culture where your contributions are valued, and you have ample opportunities for professional growth. With generous benefits such as pension schemes, health support, and a starting holiday of 23 days, we ensure our team members feel supported and motivated in their roles.

Reconomy Connect

Contact Detail:

Reconomy Connect Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Social Housing Customer Experience Coordinator in Telford

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren't even advertised.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their customer service approach and think of examples from your experience that showcase your skills in resolving queries and delivering excellent service.

Tip Number 3

Practice your communication skills! Since this role is all about managing customer inquiries, being able to articulate your thoughts clearly and confidently will set you apart during interviews.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're genuinely interested in joining our team!

We think you need these skills to ace Social Housing Customer Experience Coordinator in Telford

Customer Relationship Management
Organisational Skills
Microsoft Office Proficiency
Query Resolution
Service Delivery
Customer Focus
Communication Skills

Some tips for your application 🫡

Show Your Customer Focus:When writing your application, make sure to highlight your customer service experience. We want to see how you've built strong relationships and resolved queries in the past. This will show us that you’re the right fit for the Social Housing Customer Experience Coordinator role.

Be Organised in Your Approach:We love a well-structured application! Use clear headings and bullet points to make your skills and experiences stand out. This not only makes it easier for us to read but also reflects your organisational skills, which are key for this position.

Show Off Your Microsoft Office Skills:Since proficiency in Microsoft Office is a must-have, don’t forget to mention any relevant experience you have with these tools. Whether it's Excel, Word, or PowerPoint, let us know how you’ve used them to enhance your work.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Reconomy Connect

Know Your Customer Service Basics

Before the interview, brush up on key customer service principles. Understand how to handle inquiries and resolve issues effectively, as this role is all about building strong relationships with customers.

Showcase Your Organisational Skills

Be ready to discuss how you manage your time and tasks. Prepare examples of how you've kept things running smoothly in previous roles, as being organised is crucial for this position.

Familiarise Yourself with Microsoft Office

Since proficiency in Microsoft Office is a must, make sure you can confidently talk about your experience with tools like Excel and Word. Maybe even prepare a quick example of how you've used these tools to improve efficiency.

Research Reconomy Connect

Take some time to learn about Reconomy Connect and their values. Being able to discuss how your personal values align with theirs will show that you're genuinely interested in the role and the company.