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- Tasks: Be the friendly voice for customers, handling calls and emails daily.
- Company: Join a leading sustainability solutions provider with a focus on community and wellbeing.
- Benefits: Enjoy financial perks, generous holidays, and hybrid work options after three months.
- Why this job: Kickstart your career in a supportive environment while making a positive impact.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Perfect entry-level role with opportunities for growth and development.
The predicted salary is between 28800 - 48000 £ per year.
A leading sustainability solutions provider is seeking a Customer Service Representative in Telford. This entry-level position involves delivering excellent service as the first point of contact for customers, handling over 60 incoming calls or emails daily.
The role requires effective communication, customer service experience, and IT literacy. Employees will start in the office with the option for hybrid work after three months.
The company values wellbeing, community engagement, and offers a range of financial perks and generous holiday policies.
Construction & Infrastructure Customer Experience Advisor (Hybrid) in Telford employer: Reconomy Connect
Contact Detail:
Reconomy Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction & Infrastructure Customer Experience Advisor (Hybrid) in Telford
✨Tip Number 1
Make sure you know the company inside out! Research their sustainability initiatives and community engagement efforts. This will help you connect with them during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be handling over 60 calls or emails daily, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us.
We think you need these skills to ace Construction & Infrastructure Customer Experience Advisor (Hybrid) in Telford
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about being the first point of contact for customers, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your Experience: We want to see how your previous customer service experience relates to this role. Don’t just list your past jobs; explain how they’ve prepared you to handle those 60+ calls or emails daily. Make it personal!
Be IT Savvy: Mention any relevant IT skills or tools you’re familiar with in your application. Since the job requires IT literacy, showing us that you’re comfortable with technology will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Reconomy Connect
✨Know the Company Inside Out
Before your interview, take some time to research the sustainability solutions provider. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Communication Skills
Since this role involves handling over 60 calls or emails daily, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with a friend or family member to get comfortable with common customer service scenarios.
✨Showcase Your IT Literacy
Be prepared to discuss your experience with various IT tools and software. If you have specific examples of how you've used technology to improve customer service or streamline processes, make sure to highlight those during the interview.
✨Emphasise Your Customer Service Experience
Even if your previous roles weren't directly in customer service, think about times when you've helped others or resolved issues. Share these experiences to demonstrate your ability to provide excellent service and handle challenging situations.