Social Housing Customer Experience Coordinator

Social Housing Customer Experience Coordinator

Full-Time 25000 - 32000 € / year (est.) No home office possible
Reconomy Connect

At a Glance

  • Tasks: Manage customer inquiries and ensure smooth operations in social housing.
  • Company: Reconomy Connect, a leader in customer service excellence.
  • Benefits: Generous perks including pension schemes, health support, and 23 days holiday.
  • Other info: Join a dynamic team with opportunities for personal growth.
  • Why this job: Build strong relationships and deliver excellent service in a rewarding role.
  • Qualifications: Customer-focused, organised, and proficient in Microsoft Office.

The predicted salary is between 25000 - 32000 € per year.

Reconomy Connect is looking for a Sales and Service Coordinator in Telford to manage customer inquiries and ensure smooth day-to-day operations. In this role, you will establish strong relationships with customers and supply-chain partners, resolving queries and ensuring excellent service delivery.

Ideal candidates are customer-focused, organized, and proficient in Microsoft Office.

The company offers generous perks, including pension schemes, health support, and a starting holiday of 23 days.

Social Housing Customer Experience Coordinator employer: Reconomy Connect

Reconomy Connect is an exceptional employer that prioritises customer satisfaction and employee well-being in Telford. With a supportive work culture, generous benefits such as pension schemes and health support, and ample opportunities for professional growth, we empower our team to thrive while delivering outstanding service to our customers. Join us to be part of a dynamic environment where your contributions are valued and recognised.

Reconomy Connect

Contact Detail:

Reconomy Connect Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Social Housing Customer Experience Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that job applications alone can't.

✨Tip Number 2

Prepare for interviews by researching Reconomy Connect and understanding their values. Tailor your responses to show how your customer-focused approach aligns with their mission. We want to see you shine!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in managing customer inquiries and delivering excellent service.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Social Housing Customer Experience Coordinator

Customer Relationship Management
Organisational Skills
Microsoft Office Proficiency
Query Resolution
Service Delivery
Customer Focus
Communication Skills

Some tips for your application 🫑

Show Your Customer Focus:Make sure to highlight your experience in customer service. We want to see how you've built strong relationships and resolved queries in the past. Use specific examples to demonstrate your skills!

Be Organised:In your application, show us how you stay organised. Mention any tools or methods you use to manage your tasks effectively. This role is all about smooth operations, so we need to know you can handle it!

Microsoft Office Proficiency:Since proficiency in Microsoft Office is key for this role, don’t forget to mention your skills with these tools. Whether it's Excel, Word, or PowerPoint, let us know how you’ve used them in your previous roles.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!

How to prepare for a job interview at Reconomy Connect

✨Know Your Customer Service Basics

Before the interview, brush up on key customer service principles. Be ready to discuss how you would handle specific customer inquiries and resolve issues effectively. This shows that you understand the importance of customer relationships in the role.

✨Showcase Your Organisational Skills

Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained efficiency, as this is crucial for a Sales and Service Coordinator.

✨Familiarise Yourself with Microsoft Office

Since proficiency in Microsoft Office is essential, make sure you can confidently discuss your experience with tools like Excel, Word, and PowerPoint. Consider preparing a few examples of how you've used these tools to enhance your work.

✨Research Reconomy Connect

Take some time to learn about Reconomy Connect and their values. Understanding their mission and how they operate will help you tailor your answers and demonstrate your genuine interest in the company during the interview.