At a Glance
- Tasks: Manage key client accounts and develop sustainable waste management solutions.
- Company: Join Reconomy Connect, a leader in innovative resource management.
- Benefits: Enjoy competitive perks, including discounts, health support, and generous holiday.
- Other info: Dynamic role with opportunities for community engagement and career growth.
- Why this job: Make a real impact on sustainability while building strong client relationships.
- Qualifications: Experience in waste management and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting‑edge technology with the power of people to deliver bespoke, end‑to‑end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals — while driving real change. Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.
About The Role
We are looking for a Key Contract Manager to join our Business & Industry team, supporting our client on a large manufacturing site. This position is vital to ensure that our client receives the most practical and efficient solutions for their resource management needs. You will develop and maintain relationships with key contacts at various levels, regularly reviewing the account and identifying opportunities for further business and growth.
Main Responsibilities
- Manage and maintain a strategic client account site(s) in line with revenue and budget targets ensuring profitability, stability and retention of the clients business.
- Ensure that service delivery is being carried out accordingly and proactively seek sustainable development opportunities and identify optimisations across the estate with our client.
- Manage existing areas and locations, continually assessing the current waste solution in respect of practical delivery of requirement and value for money.
- Lead and manage your team in order to ensure that the service provided meets the clients requirements and standards through regular reviews, checks and monitoring of site performance.
- Provide proposals as to how services could be improved, demonstrating enhanced service, ease of use and commercial benefit.
- Monthly preparation and analysis of client management information.
- Develop and maintain a relationship with key contacts and influencers on site.
- Investigate and advise on any issues with service providers.
- Maintain a flow of timely information to the client and Reconomy offices regarding changes or further opportunities on site.
- Resolve any client-related issues or disputes.
- Review site practices and routines to ensure compliance with best practice and relevant legislation.
Qualifications
- Solid experience in waste management solutions and best practice.
- Business and customer‑oriented team player with ability to form alliances.
- Strong influencing and communication skills at all levels within an organisation.
- Ability to handle and manage a high volume of work, short deadlines and travel.
- Confidence with information analysis and problem solving.
- Excellent business acumen.
- Comfortable using the Microsoft Suite.
- Full UK driving licence.
This role is mainly onsite in Dagenham, with regular days at our Dunton site, so we’re looking for someone who’s based locally or within easy commuting distance. There may also be the occasional visit to Daventry.
What We Offer
- Financial perks: pension scheme, length of service rewards, and referral bonuses.
- Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts.
- Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme.
- Mental health support: confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders.
- Family‑friendly: enhanced maternity/paternity leave, birthday off, and holiday trading scheme.
- Community engagement: volunteer days and collaboration with local charities.
- Generous holiday: start with 23 days, rising to 25 after 2 years, plus buy/sell options.
- Employee voice: regular "My Voice" surveys and follow‑up check‑ins to drive meaningful change.
- Company car.
Key Contract Manager employer: Reconomy Connect
At Reconomy Connect, we pride ourselves on being an exceptional employer that champions sustainability and innovation in waste management. Our vibrant work culture fosters collaboration and personal growth, offering employees a range of benefits including generous holiday allowances, health and wellbeing support, and opportunities for community engagement. Located in Telford, we provide a dynamic environment where you can make a meaningful impact while developing your career in a forward-thinking industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Contract Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the waste management sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, share your insights on sustainable resource management. Discussing real-world examples of how you've tackled challenges can really set you apart from the competition.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to highlight how your skills align with their needs, especially in managing client accounts.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and stand out. Plus, it shows you’re genuinely interested in joining our team at Reconomy Connect. Let’s make waste management smarter together!
We think you need these skills to ace Key Contract Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Contract Manager role. Highlight your experience in waste management and how it aligns with Reconomy Connect's mission to change the way we think about waste.
Showcase Your Skills:Don’t forget to emphasise your strong influencing and communication skills. We want to see how you can build relationships and manage client accounts effectively, so give us examples of your past successes!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Reconomy Connect
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of waste management solutions and best practices. Familiarise yourself with the latest trends in sustainable resource management, as this will show that you're not just interested in the role but also passionate about the industry.
✨Build Relationships Before You Even Start
Since the role involves developing relationships with key contacts, think about how you can demonstrate your relationship-building skills during the interview. Prepare examples of how you've successfully managed client accounts or built strong partnerships in the past.
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This is particularly important for a Key Contract Manager, as you'll need to handle client-related issues and disputes effectively.
✨Get Comfortable with Data
Since the role involves preparing and analysing client management information, make sure you’re comfortable discussing your experience with data analysis. Bring examples of how you've used data to drive decisions or improve service delivery in your previous positions.
