At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and manage bookings.
- Company: Join Reconomy Connect, a forward-thinking company in Newark.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Fast-paced environment with Saturday and Bank Holiday on-call rotation.
- Why this job: Inspire and coach your team while making a real difference in customer service.
- Qualifications: Experience in customer service and strong leadership skills required.
Reconomy Connect in Newark is seeking a Customer Services Team Leader to drive a high-performing team delivering outstanding customer experiences. You will manage bookings, handle escalations, and coach team members to reach targets in a fast-paced environment.
The role is full-time, office-based in Newark, with Saturday and Bank Holiday on-call rotation and close collaboration with HR and Salesforce-driven processes.
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Customer Services Team Leader: Lead, Inspire & Deliver employer: Reconomy Connect
Reconomy Connect is an exceptional employer that prioritises sustainability and employee development in the heart of Waltham Abbey. With a strong focus on work-life balance, comprehensive health and wellbeing support, and a performance-driven bonus structure, employees are empowered to thrive both personally and professionally. Join a dynamic team where your contributions to sustainable waste management will make a meaningful impact while enjoying a supportive and collaborative work culture.
