At a Glance
- Tasks: Coordinate therapeutic services for children and families, ensuring smooth delivery and effective communication.
- Company: Reconnect, a compassionate team dedicated to transforming lives in social care settings.
- Benefits: Competitive salary, 25 days annual leave plus birthday leave, and opportunities for professional growth.
- Other info: Join a supportive environment that values collaboration and continuous learning.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Experience in administration or coordination within social care, healthcare, or education is preferred.
The predicted salary is between 25357 - 25357 £ per year.
Working Hours: Monday to Friday, 09:00 – 17:00 (37.5 hours per week)
Salary: £25,357.50 per annum
Annual Leave: 25 days annual leave plus 1 additional day for your birthday, increasing with length of service up to a maximum of 29 days
About Reconnect
Reconnect provides therapeutic services to children and families across social care settings, supporting Local Authority partners in understanding and improving the lives of young people.
About the Role
We are seeking a Services Co-ordinator to join a dedicated team providing therapeutic services to children and families across social care settings. This role is ideal for an organised and compassionate professional with experience in administration, coordination, case management, or working within health, education, social care, or family support services.
You will play a key role in coordinating the smooth delivery of therapeutic programmes, supporting service users, maintaining accurate records, and ensuring effective communication between families, carers, professionals, and partner organisations.
Key Responsibilities
- Coordinate the planning, organisation, and delivery of therapeutic services across children’s social care settings.
- Maintain accurate and confidential records relating to service activities, referrals, and outcomes.
- Liaise professionally and sensitively with families, carers, local authority teams, and multi‑agency professionals.
- Coordinate meetings, appointments, and logistics to support effective service delivery.
- Maintain and update case records using CRM and case management systems.
- Track referrals, service milestones, outcomes, and contract performance indicators.
- Support team meetings, onboarding processes, and continuous service improvement projects.
- Ensure all documentation complies with safeguarding requirements and data protection standards.
Skills & Attributes
- Excellent organisational and administrative skills with strong attention to detail.
- Ability to manage multiple priorities and coordinate competing deadlines.
- Strong written and verbal communication skills.
- Ability to compile clear and accurate chronological information from multiple sources.
- Confident using Microsoft Office packages, including Excel, SharePoint, and digital case management systems.
- Experience working with confidential information and maintaining accurate records.
- Calm, adaptable, and solution‑focused approach to problem solving.
- Ability to build positive relationships with professionals, families, and vulnerable individuals.
Experience & Knowledge
- Previous experience in a coordination, administration, case management, or support role within social care, healthcare, education, family services, or a therapeutic environment.
- Understanding of safeguarding procedures and data protection principles is desirable.
- Experience monitoring outcomes, maintaining records, and supporting performance reporting is desirable.
- Experience working with multi‑agency teams and external stakeholders is beneficial.
Why Join Reconnect?
At Reconnect, you’ll be part of a compassionate, mission-driven team dedicated to transforming the lives of children and families. We value collaboration, care, and continuous learning, and we provide a supportive environment where your contribution makes a tangible difference.
Services Co-ordinator in Wrexham employer: Reconnect Services
Reconnect is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact on the lives of children and families. With a supportive work culture, generous annual leave, and opportunities for professional growth, you will thrive in a role that values compassion and collaboration. Join us in a fulfilling environment where your skills in coordination and administration will directly contribute to transformative therapeutic services across social care settings.
StudySmarter Expert Advice🤫
We think this is how you could land Services Co-ordinator in Wrexham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Reconnect Services.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Reconnect Services!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Reconnect Services, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Reconnect Services or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Services Co-ordinator in Wrexham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Reconnect Services:Before hitting send, make sure to tailor your application specifically to Reconnect Services! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Reconnect Services
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
