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- Tasks: Manage strategic EMEA accounts and drive revenue growth through upselling and cross-selling.
- Company: Global Tax SaaS leader with ambitious growth plans and a strong international presence.
- Benefits: Flexible work options, competitive salary, private medical insurance, and paid parental leave.
- Other info: AI-enabled training and excellent career development opportunities await you.
- Why this job: Join a dynamic team and make a real impact in the fast-paced Fintech industry.
- Qualifications: Proven experience in account management within Fintech/SaaS and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
A global Tax SaaS leader backed by a Top 20 Private Equity firm, with aggressive $bn growth plans. The business has a strong international footprint and serves complex, multi-entity organisations across EMEA with a full suite of tax automation, compliance, and reporting solutions.
We are looking for a Customer Account Manager to join the Account Management team and make a significant contribution to regional revenue growth.
You will own a portfolio of strategic EMEA accounts, driving upsell and cross-sell across a comprehensive Tax SaaS suite including:
- Tax Reporting & Tax Returns
- Tax Research
Working closely with Customer Success, you will build deep knowledge of your customers’ businesses and deliver a best-in-class client experience while expanding revenue.
- Own and grow a portfolio of strategic EMEA accounts
- Build relationships across organisations up to executive level
- Develop and execute account and territory plans
- Generate leads within existing accounts through campaigns and networking
- Manage pipeline, forecasting, and risk analysis via Salesforce
- Negotiate contracts and commercial agreements
- Partner closely with Customer Success to drive retention and expansion
Proven quota-carrying Account Management experience in Fintech / SaaS with a strong track record of upsell & cross-sell within named accounts. Experience selling into the Office of the CFO / Finance stakeholders with a strategic, consultative sales approach.
Strong relationship management and retention experience, along with territory and account planning discipline. Experience working cross-functionally (Customer Success, Sales, Partners) is essential.
Knowledge of Indirect Tax / VAT / Tax SaaS is preferred, as well as a background in industries such as retail, software, logistics, finance, or tax. Multilingual skills (German, French, Italian, Spanish advantageous).
Training & Development includes AI-enabled training and guided learning, as well as in-office coaching and development.
Bonus eligibility includes private medical, life & disability insurance, paid time off & parental leave.
Manager-Account Manager in London employer: Recommend Recruitment Ltd
Contact Detail:
Recommend Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your answers and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role. Role-play with a friend or use a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Manager-Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in Account Management, especially in Fintech or SaaS, and showcase any relevant achievements that align with our growth plans.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills can help us drive revenue growth. Be sure to mention your experience with upselling and cross-selling.
Showcase Your Relationship Skills: We value strong relationship management, so make sure to include examples of how you've built and maintained relationships with clients, especially at the executive level. This will show us you can deliver that best-in-class client experience we’re after.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recommend Recruitment Ltd
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of the Tax SaaS solutions offered by the company. Familiarise yourself with their features, benefits, and how they compare to competitors. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Build Your Relationship Skills
Since this role involves managing strategic accounts, practice articulating your relationship management strategies. Think of examples where you've successfully built relationships with clients, especially at the executive level. Be ready to discuss how you can apply these skills to enhance client experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Prepare specific examples from your past experience where you've successfully upsold or cross-sold within named accounts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Multilingual Skills
If you speak any additional languages, be sure to highlight this during the interview. Given the EMEA focus, being multilingual can be a significant advantage. Share instances where your language skills helped you connect with clients or resolve issues effectively.