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- Tasks: Manage strategic accounts and drive revenue growth through upselling and cross-selling.
- Company: Join a global Tax SaaS leader with ambitious growth plans.
- Benefits: Competitive salary, private medical insurance, and generous paid time off.
- Other info: Flexible working options and a strong focus on training and development.
- Why this job: Be part of an AI-first organisation and make a real impact in the fintech space.
- Qualifications: Proven account management experience in Fintech/SaaS and strong relationship-building skills.
The predicted salary is between 114000 - 114000 £ per year.
A global Tax SaaS leader backed by a Top 20 Private Equity firm, with aggressive $bn growth plans. The business has a strong international footprint and serves complex, multi-entity organisations across EMEA with a full suite of tax automation, compliance, and reporting solutions.
We are looking for a Customer Account Manager to join the Account Management team and make a significant contribution to regional revenue growth. You will own a portfolio of strategic EMEA accounts, driving upsell and cross-sell across a comprehensive Tax SaaS suite including:
- Tax Reporting & Tax Returns
- E-Invoicing / Live Reporting
- Item Classification
- Cross-Border Solutions
- Tax Research
Working closely with Customer Success, you will build deep knowledge of your customers’ businesses and deliver a best-in-class client experience while expanding revenue.
Key Responsibilities
- Own and grow a portfolio of strategic EMEA accounts
- Drive upsell and cross-sell pipeline and revenue
- Build relationships across organisations up to executive level
- Develop and execute account and territory plans
- Generate leads within existing accounts through campaigns and networking
- Deliver presentations, demos, and webinars
- Manage pipeline, forecasting, and risk analysis via Salesforce
- Negotiate contracts and commercial agreements
- Partner closely with Customer Success to drive retention and expansion
- Collaborate with partners in co-sell/referral motions
Requirements
Essential
- Proven quota-carrying Account Management experience in Fintech / SaaS
- Strong track record of upsell & cross-sell within named accounts
- Experience selling into the Office of the CFO / Finance stakeholders
- Strategic, consultative sales approach
- Strong relationship management and retention experience
- Territory and account planning discipline
- Ability to manage multiple opportunities simultaneously
- Experience working cross-functionally (Customer Success, Sales, Partners)
Nice to Have
- Knowledge of Indirect Tax / VAT / Tax SaaS
- Experience with E-invoicing / CTC regulations
- Background in industries such as retail, software, logistics, finance, or tax
- Multilingual (German, French, Italian, Spanish advantageous)
AI & Culture
This is an AI-first organisation where AI is embedded across workflows, decision-making, and products. You will actively use AI tools to improve efficiency and outcomes, apply AI to solve business challenges and drive results, and stay current with AI trends and share learnings across the team.
Training & Development
Structured onboarding and certification programme, 1:1 sessions with Solution Engineers / Consultants, AI-enabled training and guided learning, in-office coaching and development.
Benefits
Competitive OTE (£190k, 60/40 split), bonus eligibility, private medical, life & disability insurance, paid time off & parental leave, strong DEI culture with employee resource groups and leadership sponsorship.
Account Manager in London employer: Recommend Recruitment Ltd
Contact Detail:
Recommend Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a killer presentation or demo that highlights your experience in upselling and cross-selling. Tailor it to the specific needs of the company you're applying to, and make sure to showcase how you can drive revenue growth for their strategic accounts.
✨Tip Number 3
Get familiar with their products! Dive deep into the Tax SaaS solutions they offer. Understanding their suite will not only help you in interviews but also show that you’re genuinely interested in the role and ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in Fintech or SaaS, especially any upsell and cross-sell successes. We want to see how you can drive revenue growth!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've built relationships with clients and managed accounts effectively. Show us your strategic approach!
Showcase Your Knowledge of Tax SaaS: Since we're a Tax SaaS leader, it’s crucial to demonstrate your understanding of tax automation and compliance solutions. Mention any relevant experience or knowledge you have in this area to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Recommend Recruitment Ltd
✨Know Your Accounts
Before the interview, dive deep into the strategic accounts you'll be managing. Understand their business models, challenges, and how the Tax SaaS solutions can specifically benefit them. This knowledge will help you demonstrate your consultative sales approach and show that you're ready to build strong relationships.
✨Showcase Your Upselling Skills
Prepare examples of how you've successfully driven upsell and cross-sell opportunities in previous roles. Be ready to discuss specific strategies you used and the results achieved. This will highlight your proven track record and align with the company's focus on revenue growth.
✨Familiarise Yourself with AI Tools
Since this is an AI-first organisation, brush up on how AI can enhance account management and customer success. Be prepared to discuss how you would leverage AI tools to improve efficiency and outcomes for your clients, showcasing your adaptability to new technologies.
✨Practice Your Presentation Skills
As the role involves delivering presentations and demos, practice articulating your ideas clearly and confidently. Consider doing mock presentations to friends or colleagues, focusing on engaging storytelling that highlights the value of the Tax SaaS suite. This will help you feel more comfortable during the actual interview.