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- Tasks: Lead a team of Credit Controllers to manage accounts and improve collection processes.
- Company: Join a global leading law firm with a strong reputation in the legal industry.
- Benefits: Enjoy hybrid working, comprehensive health coverage, competitive vacation, and professional development opportunities.
- Why this job: Be part of a dynamic team, drive improvements, and make a real impact in a prestigious firm.
- Qualifications: Supervisory experience in finance, strong communication skills, and a proactive approach are essential.
- Other info: Flexible hours during month-end processes and a commitment to diversity and inclusion.
The predicted salary is between 28000 - 42000 £ per year.
Credit Control Supervisor – Finance – Legal Firm
Hybrid working (1 or 2 days per week in Leeds centre Office)
The Company
Our client is a global leading Law Firm with offices around the world.
Salary and Benefits:
- £35k plus Bonus and a host of benefits and hybrid remote working
- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events
About the Role
The Credit Controller Supervisor will focus on supporting a team of 5 Credit Controllers as they manage the daily credit portfolios and deal with delinquent and aged accounts as a point of escalation. Primary responsibilities include:
- Ensure the team are driving collections in line with the firm's Credit Policy to ensure bad debt is reduced.
- Regular 1 to 1's and continual review of team's ledgers
- Coach and mentor the team
- Identify opportunities, weaknesses and threats in current processes. Design, review and develop strong processes
- Lead on these processes and make sure the wider business understands and follows them whilst continuously striving to improve and propose efficiencies
- Build strong relationships with key decision makers externally
- Directly deal with escalated accounts working them through to resolution
- Lead on ad-hoc projects
- Understanding how KPI's are set and how best to achieve them
- Support the team on key practices / offices by attending monthly meetings with the relevant partners or financial controllers, agreeing appropriate strategies to collect aged and/or difficult debts, and ensure all queries are resolved appropriately
- Completion of complex account reconciliations and customer queries that are passed on by Credit Controllers / Administrators
EXPERIENCE
What You Bring
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
- Supervisory experience in a Finance based role
- Great understanding of the Credit Control process
- Working or prepared to work towards ICM
- Process driven and able to identify improvements and opportunities
- Excellent organisational skills, with the ability to multi-task and produce quality within tight deadlines
- Strong communicator together with effective negotiation skills both with clients and the lawyers/partners
- Good verbal and written communication skills
- Able to interact positively at all levels within a law firm and be a team player
- Confident using MS Office, including Word and Excel
- Maintain a strong attention to detail and the ability to deal with confidential matters with discretion
- Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions
- Deliver a 'can do' and proactive approach at all times
- Flexible and prepared to work additional hours at month, quarter and year ends to assist the Revenue team with month end processes
Recognition One and its client are proud to be equal opportunity employers. We will consider qualified applicants without regard to race, colour, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
Credit Control Supervisor employer: Recognition One
Contact Detail:
Recognition One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Supervisor
✨Tip Number 1
Familiarise yourself with the specific credit control processes used in law firms. Understanding the nuances of legal billing and collections can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the finance and legal sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Demonstrate your leadership skills by discussing any previous experience where you've successfully managed a team or improved processes. Be ready to share specific examples during interviews.
✨Tip Number 4
Research the firm’s values and culture. Tailor your conversations to reflect how your personal values align with theirs, showing that you're not just a fit for the role but also for the company.
We think you need these skills to ace Credit Control Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and supervisory roles. Use keywords from the job description to demonstrate that you meet the specific requirements of the Credit Control Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the credit control process and your ability to lead a team. Mention specific achievements or improvements you've made in previous roles that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your organisational skills, communication abilities, and experience with MS Office, particularly Excel. Provide examples of how you've successfully managed tight deadlines and complex account reconciliations in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in finance.
How to prepare for a job interview at Recognition One
✨Understand the Credit Control Process
Make sure you have a solid grasp of the credit control process, as this role heavily relies on it. Be prepared to discuss your previous experiences and how you've successfully managed credit portfolios in the past.
✨Showcase Your Supervisory Skills
Since this position involves leading a team, highlight your supervisory experience. Share examples of how you've coached and mentored team members, and how you've driven performance improvements in your previous roles.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role, especially when dealing with clients and internal stakeholders. Prepare to discuss how you've navigated difficult conversations and built relationships with decision-makers in your past positions.
✨Be Process-Driven
The job requires a keen eye for identifying process improvements. Think of specific instances where you've designed or enhanced processes in your previous roles, and be ready to share these examples during the interview.
