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- Tasks: Lead a dynamic e-Billing team, ensuring top-notch service and continuous improvement.
- Company: Join a global law firm renowned for its excellence and innovation.
- Benefits: Enjoy hybrid working, competitive salary, health coverage, and professional development opportunities.
- Why this job: Be part of a supportive culture that values growth and teamwork while making an impact.
- Qualifications: Experience in e-Billing or billing, strong communication skills, and a proactive mindset are essential.
- Other info: Work in a vibrant Leeds office with opportunities for social events and wellness programmes.
The predicted salary is between 32000 - 48000 £ per year.
Hybrid working (1 or 2 days per week in Leeds centre Office)
The Company
Our client is a global leading Law Firm with offices around the world.
Salary and Benefits:
- c£40k plus Bonus and a host of benefits and hybrid remote working
- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events
About the Role
The eBilling team consists of 9 eBilling specialists, one on-boarding coordinator and five eBilling Administrators. The E-Billing Supervisor reports to E-Billing & External Fee Rates Manager and will be responsible for the supervision of the team. Primary responsibilities include:
- Direct supervision of the 9 strong e-billing team including distribution of workload, training and development and ensuring the team provides a superior level of customer service
- Thorough analysis of team's performance reviews, feedback and action planning aiming for continuous improvements
- Continue to develop the team's skills and knowledge so they meet SLA targets and their yearly SMART objectives
- Work with the team to ensure invoices are uploaded in a timely manner and be aware of any client billing requirements
- Continuous and ongoing improvement of the current E-Billing processes by introducing improvements and efficiencies to the current workflows
- Being the point of contact for escalations for the team and ensuring the queries are handled correctly and promptly through to appropriate resolution
- The ability to challenge key stakeholders both internal and external and build and maintain strong working relationships
EXPERIENCE
What You Bring
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
- Prior E-Billing or Billing knowledge is desired including supervisory experience
- Excellent communication skills
- Accounts department experience including reconciliation experience
- Good IT skills and experience on financial applications. General technological awareness
- Process documentation, review and development
- Strong query resolution skills and excellent data input skills with first time accuracy
- Experience of working in a multi-currency environment (preferred but not essential)
- Experience of working in a shared service environment (preferred but not essential)
- Competent Excel and Word user
- Self-motivated, pro-active and driven to improve at all times
- A team player, capable of working together towards a common target
- Deliver a 'can do' and proactive approach at all times
E Billing Supervisor in Leeds employer: RECOGNITION ONE X LIMITED
Contact Detail:
RECOGNITION ONE X LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E Billing Supervisor in Leeds
✨Tip Number 1
Familiarise yourself with the latest trends in e-billing and legal finance. Understanding the nuances of e-billing processes and technologies will not only help you stand out but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the legal finance sector, especially those who have experience in e-billing. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your supervisory experience in detail. Be ready to share specific examples of how you've successfully managed teams, improved processes, or resolved conflicts, as these are key aspects of the E-Billing Supervisor role.
✨Tip Number 4
Research the company culture of the law firm you're applying to. Understanding their values and work environment will help you tailor your approach during interviews and show that you're a good fit for their team.
We think you need these skills to ace E Billing Supervisor in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-billing or billing, especially any supervisory roles. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the E-Billing Supervisor position and how your skills align with the responsibilities outlined. Mention your experience in team supervision and process improvement.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've successfully resolved queries or built relationships with stakeholders in previous positions.
Highlight Technological Proficiency: Emphasise your IT skills and experience with financial applications. If you have experience with Excel and Word, mention specific tasks you've accomplished using these tools to demonstrate your competence.
How to prepare for a job interview at RECOGNITION ONE X LIMITED
✨Showcase Your Leadership Skills
As an E-Billing Supervisor, you'll be leading a team. Be prepared to discuss your previous supervisory experience and how you've successfully managed teams in the past. Highlight specific examples where you improved team performance or resolved conflicts.
✨Demonstrate Your Technical Proficiency
Since the role requires good IT skills and experience with financial applications, brush up on relevant software and tools. Be ready to discuss your experience with e-billing systems and any specific technologies you've used in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding query resolution and process improvements. Think of scenarios where you had to handle escalations or improve workflows, and be ready to explain your thought process and outcomes.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. Prepare to discuss how you've built relationships with stakeholders and how you ensure clear communication within your team. Consider sharing examples of how effective communication led to successful project outcomes.
