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- Tasks: Support the smooth running of our London clinic and provide excellent patient care.
- Company: Join a pioneering brain and mind clinic transforming cognitive health.
- Benefits: Enjoy competitive salary, 25 days leave, private health insurance, and professional development.
- Why this job: Be part of a dedicated team making a real difference in patients' lives.
- Qualifications: Experience in healthcare secretarial roles and strong organisational skills required.
- Other info: Hybrid work model with opportunities for career growth in a supportive environment.
The predicted salary is between 31000 - 35000 £ per year.
Re:Cognition Health (London based) is a pioneering brain and mind clinic that specialises in the treatment and care of people showing symptoms of cognitive impairment. Utilising the latest progressive medical research and evidence-based treatments, we are passionate about transforming and optimising cognitive performance through education, clinical excellence and by providing access to emerging treatments. This is an exciting time in the history of Re:Cognition Health in light of its current expansion in the US.
We value people who are dedicated, hardworking and looking to contribute to the growth of our business. Our vision is to become the recognised worldwide leader in the diagnosis, treatment and care management of individuals experiencing cognitive impairment. Come join our team where everyone is valued and where critical and important work is being done!
The Re:Cognition Health Clinics in London, Winchester, Birmingham, Guildford, Plymouth, Bristol and four USA sites, are also major centres for international trials of disease-modifying and new symptomatic drugs for Alzheimer’s disease and other neurological conditions in adults and children. Our multi-disciplinary team work collaboratively to provide a full service, patient-centred approach using the latest progressive medical research and evidence-based treatments.
We are seeking enthusiastic and proactive individuals who enjoy patient contact and working in a busy, friendly, multi-disciplinary team environment to support us in the delivery of a quality service. You will work collaboratively to provide secretarial and administrative services to the department and more widely as needed.
The Medical Secretary role is to support the smooth and efficient running of the Private Practice at our London clinic. The Medical Secretary supports the Executive Assistant, ensuring that presentation of the facility is of the highest standard at all times, patients are welcomed and looked after, and that all administrative duties are performed in a timely way and accurately. This role is hybrid, with in-clinic work at all times when the clinic is running, and the rest of the time working from home.
- To support the Executive Assistant in the overall running of our clinical services
- Meet and greet patients/carers providing a welcoming environment and highly positive first impression of the practice
- Liaison with consultants and clinicians to develop service culture and clinician satisfaction
- Ensure the smooth running of the reception area and consulting rooms
- Confidently manage busy patient areas
- Discussing services and products with patients and consultants
- Booking in patients for London based site as well as satellite sites
- Typing and formatting medical letters
- Completing referrals and diagnostic referrals
- Liaison with patients to develop service culture and patient satisfaction
- Managing clinic diaries and ensuring that appointments run to time liaising with consultants, patients and support team
- Creating invoices and collecting payments on the day of the patient’s appointment
- Liaising with insurance companies and following up outstanding accounts
- Working as part of a rota system to cover extended clinic hours
- Credit control for self-pay patients and attending weekly debtors meeting
The successful candidate will have great organisational skills and will be able to prioritise their workload. A high standard of work presentation and accuracy are essential. Secretarial experience within healthcare is essential. Experience in delivering private services is highly desirable. Requires excellent customer service skills, strong administration skills and experience, and good communication skills. To act in a professional and caring manner towards patients, visitors and colleagues at all times.
Benefits include:
- Continuous professional development
- 25 Days Annual Leave + Bank Holidays
- Private Health Insurance
- Life insurance
- Employee Assistance Program
- Pension Scheme
- Perkbox
- Free Mortgage Advisor Scheme
- Electric Vehicle Scheme
Salary: £31,000 - £35,000 per annum, depending on experience
Contract: Permanent, full time
Medical Secretary in London employer: Re:Cognition Health
Contact Detail:
Re:Cognition Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to Re:Cognition Health. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the latest trends in cognitive health and treatments. Show your passion for the field and how you can contribute to the team’s mission of optimising cognitive performance.
✨Tip Number 3
Practice your communication skills! As a Medical Secretary, you'll need to interact with patients and clinicians regularly. Role-play common scenarios with friends to boost your confidence and ensure you come across as professional and caring.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting journey at Re:Cognition Health.
We think you need these skills to ace Medical Secretary in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight your secretarial experience in healthcare and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for patient care and your dedication to supporting our clinical services. Let us know why you're excited about joining Re:Cognition Health.
Showcase Your Organisational Skills: Since this role requires great organisational skills, be sure to mention specific examples of how you've successfully managed busy workloads or improved processes in previous roles. We love seeing proactive candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Re:Cognition Health
✨Know Your Stuff
Familiarise yourself with Re:Cognition Health's mission and values. Understand their focus on cognitive impairment and the services they provide. This will help you demonstrate your genuine interest in the role and how you can contribute to their vision.
✨Showcase Your Skills
Prepare examples of your organisational and administrative skills, especially in a healthcare setting. Be ready to discuss how you've managed busy environments, prioritised tasks, and ensured high standards of work presentation in previous roles.
✨Practice Your People Skills
As a Medical Secretary, you'll be interacting with patients and clinicians regularly. Practice your communication skills and think of scenarios where you've provided excellent customer service. Highlight your ability to create a welcoming environment and handle patient queries effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions about the clinic's operations, team dynamics, or future plans. This shows your enthusiasm for the role and helps you gauge if the workplace culture aligns with your values.
