At a Glance
- Tasks: Support clinical trials and ensure high-quality service for patients and study participants.
- Company: Re: Cognition Health, a leader in cognitive impairment clinical services.
- Benefits: Generous annual leave, private health insurance, life insurance, and more.
- Other info: Hybrid working model after probation with excellent career growth opportunities.
- Why this job: Join a dynamic team making a real difference in clinical care and research.
- Qualifications: BSc in life sciences and previous administration experience in a clinical setting.
The predicted salary is between 33000 - 33000 £ per year.
About the Company: Re: Cognition Health is a leading provider of clinical services specializing in cognitive impairment. We deliver expert clinical care to private patients and are one of the foremost providers of clinical trials in the world and deliver award-winning medico-legal services. We value people who are dedicated, hardworking and looking to contribute to the growth of the business at an exciting time.
The Shared Service Administrator will play a key role in supporting activities in the clinical pathway for patients/study participants in all Recognition Health Services, in both the UK/US and future entities. Working as part of a team, and in collaboration with on-site colleagues, the Shared Service Administrator will ensure our patients/study participants receive a responsive and high-quality service. The role will also support key onsite activities, including supporting laboratory preparation, carrying out lab checks, working with site files and clinical trial data in our Bristol site.
Key Responsibilities:
- Providing administrative support to the Clinical Trial Coordinator, preparing CRFs (Source documents) and other essential documents.
- Maintenance of Investigator Site File (ISF), study documents and data entry.
- Assist with laboratory sample management, including processing laboratory samples and assist with pharmacy checks.
- Support the MRI/PET, or any other imaging, bookings and results process from start to end, ensuring requests are made, tracked and uploaded to CIMAR, EDC and reports received in line with agreed timescales, escalating urgent results/delays and complete the external visits on CRIO.
- Support the blood and other test booking and results process from start to end, ensuring requests are made, tracked and uploaded in line with agreed timescales, escalating urgent results/delays.
- Ensure correspondence with external health partners (GPs, and other specialists) is requested, tracked and results uploaded and filed in line with agreed timescales, escalating urgent responses/delays.
- Prepare, proofread and send clinic letters.
- Ensure correspondence with patients/study participants and issues to the agreed timescales and to a high standard of accuracy.
- Maintain adequate records and ensure all relevant information is accurately documented in the patient/participant’s electronic or paper files and relevant systems.
- Support telephone cover, responding to telephone queries, and transferring calls to the relevant business areas.
- Perform data entry and ensure data queries are resolved promptly in accordance to RCH SOPs, policy and ICH-GCP principles.
- Assist with other administration of all services and studies, as and when required.
- Support central scheduling, booking appointments, re-scheduling, responding to scheduling related enquiries and resolving scheduling issues.
- Support patient expense reimbursement management (internal/third party provider).
- Support patient and insurance billing.
- Support Prescription management.
- Serve as a member of the Shared Service Centre team with the goal to contribute towards efficient management of patients and participants, sharing ideas for improvement and innovation.
- Work collaboratively with site staff to problem solve, and resolve queries expediently.
Salary: £31-33K per annum, depending on experience
Role: Permanent Full time
Location: On site Bristol during training, hybrid 2 days after probation
Essential:
- BSc educated in life sciences.
- Previous administration experience in a clinical setting.
- IT Proficiency (Microsoft Office package).
- Good verbal and written communication skills.
Desirable:
- Clinical trials experience in an NHS, academic or commercial setting.
- Experience of managing essential documents for clinical trials according to ICH GCP.
- Experience of using electronic data capture systems, e.g. Medidata RAVE.
Benefits:
- 25 -30 Days Annual Leave + Bank Holidays.
- Private Health Insurance.
- Life insurance.
- Employee Assistance Program.
- Pension Scheme.
- Perkbox.
- Free Mortgage Advisor Scheme.
- Electric Vehicle Scheme.
If you feel you have the skills to join our Global Shared Service team, please apply now!
Clinical Administrator - Global Shared Service/Bristol employer: Re:Cognition Health
Re:Cognition Health is an exceptional employer, offering a dynamic work environment in London where innovation meets compassionate care. With a strong focus on employee growth through continuous professional development and a comprehensive benefits package, including private health insurance and generous annual leave, we foster a culture that values dedication and teamwork. Join us to make a meaningful impact in the lives of our patients while enjoying unique perks like an Electric Vehicle Scheme and a supportive workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator - Global Shared Service/Bristol
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Re:Cognition Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Re:Cognition Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Re:Cognition Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Administrator - Global Shared Service/Bristol
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Re:Cognition Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Re:Cognition Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Re:Cognition Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Re:Cognition Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Re:Cognition Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Re:Cognition Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
