About the Company
Re:Cognition Health is a leading provider of clinical services specialising in cognitive impairment. We deliver expert clinical care to private patients and are one of the foremost providers of clinical trials in the world and deliver award winning medico-legal services. The Company is highly innovative, currently operating from four locations and has ambitious plans to expand geographically. We value people who are dedicated, hardworking and looking to contribute to the continued growth of the business.
The role is to support the smooth and efficient running of our private services, ensuring patients receive a high end customer experience. As part of a team, this roles ensure patients are welcomed and looked after and that all administrative duties are performed in a professional, timely and accurate way.
You will be expected to:
- Booking in patients for London based site and any other sites with private practice, discussing services and products with patients and consultants
- Answering all correspondence that comes in, via email, post and telephone calls in a timely fashion
- Liaison with consultants and clinicians to develop service culture and clinician satisfaction
- Liaison with patients to develop service culture and patient satisfaction
- Managing clinic diaries and ensuring that appointments run to time liaising with consultants, patients and support team
- Manage systems and data enquiries, supporting expedient resolution
- Implementing processes changes, and support roll out to all services/sites
- Support data reporting processes
Full job description available upon request.
The Candidate
To be considered for our Patient Coordinator role, you will have the following skills and experience:
Essential
- Experience of working in a health care setting
- Experience of working with private consultants and private patients.
- Excellent presentation and communications skills
Desirable
- Awareness of neurological conditions, like dementia
- International experience/being bilingual
Package
Salary: £32,000 - £35,000 dependent on experience
Benefits
- Continuous professional development
- 25 -30 Days Annual Leave + Bank Holidays
- Private Health Insurance
- Life insurance
- Employee Assistance Program
- Pension Scheme
- Perkbox
- Free Mortgage Advisor Scheme
- Electric Vehicle Scheme
If you are interested in joining a team that sees each patient as an individual, delivering a holistic and high quality experience, we'd like to hear from you.
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Patient Coordinator - London employer: Re:cognition Health Clinics
Re:Cognition Health is an exceptional employer, offering a supportive work culture that prioritises professional development and employee growth. As a Research Assistant Psychologist in Birmingham, you will benefit from regular supervision by experienced Clinical Neuropsychologists, ensuring you gain valuable skills and insights in the field of cognitive trials. The company fosters a collaborative environment where your contributions are valued, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Re:cognition Health Clinics Recruitment Team
