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- Tasks: Welcome patients, manage appointments, and ensure a smooth reception experience.
- Company: Re:Cognition Health, a leader in cognitive impairment clinical services.
- Benefits: Competitive salary, 25 days leave, private health insurance, and professional development.
- Why this job: Join a dedicated team making a real difference in patient care.
- Qualifications: Experience in a private clinic and strong communication skills required.
- Other info: Exciting growth opportunities in a supportive environment.
The predicted salary is between 30000 - 31300 £ per year.
About the Company
Re:Cognition Health is a leading provider of clinical services specialising in cognitive impairment. We deliver expert clinical care to private patients and are one of the foremost providers of Clinical Trials in the world. We value people who are dedicated, hardworking and looking to contribute to the growth of the business at an exciting time.
The role is to support the smooth and efficient running of the Reception area ensuring that the presentation of the facility is of the highest standard at all times, patients are welcomed and looked after and that all administrative duties are performed in a professional, timely and accurate way. This role will work closely with our private service Managers and team across all sites, and colleagues at the Bristol site.
Main Responsibilities
- To meet and greet patients/carers for all services, providing a welcoming environment and highly positive first impression of the Clinic
- Ensure the smooth running of the reception area and consulting rooms
- Confidently manage busy patient areas
- Booking in patients at site, ensuring the clinical is prepared for the appointment (collating documentation etc) for main site, and any other sites
- Answering all correspondence that comes in, via email, post and telephone calls in a timely fashion
- Managing clinic diaries and ensuring that appointments run to time liaising with consultants, patients and support team
- Working with the private practice service Managers, to support general administration
- Typing and formatting medical letters and sending out
- Manage prescriptions by scanning, uploading to the patient record system, and arranging secure posting to patients or pharmacies
- Maintain accurate prescription records and liaise with clinicians, pharmacies, and patients regarding prescription queries where required
- Discussing services and products with patients and consultants
- Support laboratory preparation, acting as the blinded/unblinded checker
- Regular audits for optimal service delivery
- Completing referrals and diagnostic referrals
- Liaison with consultants and clinicians to develop service culture and clinician satisfaction
- Liaison with patients to develop service culture and patient satisfaction
Salary £30,000 - £31,300 per annum, depending on experience
Role Permanent, Full time, On Site
The successful candidate will have great organisational skills and will be able to prioritise their workload. A high standard of work presentation and accuracy are essential.
Qualifications
- MUST HAVE experience in a private clinic setting
- MUST HAVE experience of cognitive impairment/dementia/Alzheimer's
- MUST HAVE be able to work on site every day, role not suitable for home working
- Requires excellent communication and customer service skills
- To act in a professional and caring manner towards patients, visitors and colleagues at all times.
Benefits
- Continuous professional development
- 25 Days Annual Leave + Bank Holidays
- Private Health Insurance
- Life insurance
- Employee Assistance Program
- Pension Scheme
- Perkbox
- Free Mortgage Advisor Scheme
- Electric Vehicle Scheme
If you feel you are suitable for the role, please apply now!
Medical Receptionist - Bristol employer: Re:cognition Health Clinics
Contact Detail:
Re:cognition Health Clinics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Bristol
✨Tip Number 1
Get to know the company! Research Re:Cognition Health and their services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative tasks. Role-play with a friend or use our resources to boost your confidence and ensure you can articulate your experience effectively.
✨Tip Number 3
Dress the part! First impressions matter, especially in a clinical setting. Make sure you present yourself professionally to reflect the high standards of Re:Cognition Health right from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Medical Receptionist - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Receptionist role. Highlight your experience in private clinics and any relevant skills related to cognitive impairment. We want to see how you can contribute to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about working with us at Re:Cognition Health and how your background makes you a perfect fit for the role. Keep it friendly and professional!
Show Off Your Organisational Skills: In your application, give examples of how you've managed busy environments before. We love candidates who can juggle multiple tasks while keeping everything running smoothly, so let us know how you do it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Re:cognition Health Clinics
✨Know the Company Inside Out
Before your interview, take some time to research Re:Cognition Health. Understand their services, especially around cognitive impairment and clinical trials. This will not only show your interest but also help you tailor your answers to align with their values and mission.
✨Showcase Your Customer Service Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you managed busy situations and ensured a welcoming environment, as this is crucial for making a positive first impression.
✨Demonstrate Organisational Skills
The role requires great organisational skills, so be ready to discuss how you prioritise tasks and manage your workload. You might want to share specific strategies or tools you use to keep everything running smoothly, especially in a busy clinic setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as managing patient queries or handling appointment scheduling conflicts, and prepare thoughtful responses that demonstrate your ability to handle these situations effectively.