Remote IT Service Delivery Lead β€” SLA & Performance

Remote IT Service Delivery Lead β€” SLA & Performance

Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Oversee IT service performance and manage key ITIL processes.
  • Company: Recognisebank, a forward-thinking organisation in Milton Keynes.
  • Benefits: Remote work options and private medical care.
  • Other info: Great opportunity for career growth in a dynamic environment.
  • Why this job: Lead high-quality IT services and make a real difference in the organisation.
  • Qualifications: 3–5 years in IT service delivery and strong ITIL knowledge.

The predicted salary is between 45000 - 55000 Β£ per year.

Recognisebank, located in Milton Keynes, is seeking a Service Delivery Manager (SDM) to ensure high quality IT services across the organization. This role involves overseeing day-to-day service performance, managing key ITIL processes, and serving as the primary liaison between IT teams and business stakeholders.

The ideal candidate will have 3–5 years of experience in IT service delivery or operations, strong knowledge of ITIL practices, and excellent stakeholder management skills.

Benefits include remote work options and private medical care.

Remote IT Service Delivery Lead β€” SLA & Performance employer: recognisebank

Recognisebank is an exceptional employer that prioritises employee well-being and professional growth, offering flexible remote work options and comprehensive private medical care. With a strong focus on IT service excellence, our collaborative work culture fosters innovation and encourages continuous development, making Milton Keynes an ideal location for those seeking a meaningful career in IT service delivery.

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Contact Details:

recognisebank Recruitment Team

We think you need these skills to ace Remote IT Service Delivery Lead β€” SLA & Performance

ITIL Practices
Service Delivery Management
Stakeholder Management
Performance Management
Operational Oversight
Communication Skills
Problem-Solving Skills