At a Glance
- Tasks: Lead IT service delivery and ensure top-notch performance across the organisation.
- Company: Recognisebank, a forward-thinking company based in Milton Keynes.
- Benefits: Enjoy remote work options and private medical care.
- Other info: Join a dynamic team focused on high-quality IT services.
- Why this job: Be the key link between IT teams and business stakeholders, making a real difference.
- Qualifications: 3-5 years in IT service delivery with strong ITIL knowledge.
The predicted salary is between 45000 - 55000 £ per year.
Recognisebank, located in Milton Keynes, is seeking a Service Delivery Manager (SDM) to ensure high quality IT services across the organization.
This role involves overseeing day-to-day service performance, managing key ITIL processes, and serving as the primary liaison between IT teams and business stakeholders.
The ideal candidate will have 3–5 years of experience in IT service delivery or operations, strong knowledge of ITIL practices, and excellent stakeholder management skills.
Benefits include remote work options and private medical care.
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We think you need these skills to ace Remote IT Service Delivery Lead — SLA & Performance in Milton Keynes
ITIL Practices
Service Delivery Management
Stakeholder Management
Performance Management
Operational Oversight
Communication Skills
Problem-Solving Skills
