Healthcare Development Manager - North East (Newcastle upon Tyne, Tyne and Wear, GB, NE1 1DF) in Stockton-on-Tees

We are Reckitt. Home to the world’s best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Sales teams help to deliver Reckitt’s purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we’re focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

You will deliver against prescription sales targets and market share objectives for the Mead Johnson nutrition portfolio at Reckitt, in an increasingly competitive market and an ever-changing NHS environment. The Healthcare Development Manager will be an experienced account manager able to develop and implement account plans in line with the regional and national strategy.

Your responsibilities

• Thorough understanding of the Reckitt portfolio of nutrition products, the competitors, the customers, including a thorough understanding of the local NHS environment.
• Build relationships with Dietitians, Paediatricians, and GPs, and Heads of Medicines Managers where appropriate across the whole territories’ healthcare economy. Delivering information about the NHS portfolio and any other NHS products deemed necessary within the constraints of the ABPI code of practice.
• Develop relationships with key stakeholders to develop guidelines and implement guidelines.
• Development and management of commercial customer relationships including knowing where and when to utilise advocates and experts.
• Proactively identify opportunities/threats relating to the Reckitt NHS portfolio and propose ways to maximise growth in the region to the Healthcare Development Lead.
• Gain understanding of both national NHS and local decision-making processes to ensure NHS Brand strategy is optimised in the region.
• Responsible for implementing innovative solutions (projects) to break down the barriers to prescribing Reckitt products.
• Responsible for building relationships with Dietitians, Paediatricians, some GPs, and Heads of Medicines Management and any other customer group as appropriate to achieve SvT targets (in-line with account plan).
• Accountable for own product, competitor, and relevant clinical knowledge. Curious about developing a wider knowledge to enhance customer engagement.
• Ensure all account plans are up to date.
• To ensure all activities are ABPI compliant.

The experience we’re looking for

• Demonstrable successful sales experience and proven competency within ethical sales and proven hospital selling experience.
• Demonstrable track record of achieving improvements in formulary/guideline status.
• Developing customer networks as well as being able to understand and disseminate relevant medical and scientific information appropriate to the audience.
• Ideally a science graduate and/or an RCN qualification equivalent.
• ABPI qualified.

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Perform product planning, Business acumen; financial acumen, commercial acumen, Sales negotiation, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt’s potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt’s pay for performance philosophy.

Equality

We recognise that in real life, great people don’t always tick all the boxes. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.