EU Amazon Supply Excellence Lead in Slough

We are Reckitt. Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics.

Reckitt is building the capabilities, governance, and partnerships needed to win on Amazon, not just today, but for the long term. This means driving supply reliability, forecasting precision, and supply agility across markets, while shaping the way Reckitt and Amazon work together as strategic partners.

The European Amazon Supply Excellence Lead is accountable for building a high-performing, regionally connected Amazon supply operation, translating global strategy into consistent, high-quality execution across EU markets, while elevating capability and eliminating fragmentation. This role drives coordination, execution and adapts to EU reality and feedback learnings. It is the layer between Global and EU markets. The role reports into the Global Amazon Supply Lead.

This position is based in the UK (Slough) and requires up to 25% travel.

Your responsibilities:

• High ownership of Amazon service levels in the markets without direct accountability.
• Working closely with market supply teams to identify structural issues and E2E responsibility of service improvement projects.
• Coordinate EU market execution for Amazon (forecasting, events, availability).
• Lead regional workstreams (4 pillars: eventing & forecasting, operational excellence supply network, customer engagement).
• Partnering with product readiness pillar workstream Lead.
• EU PQV governance: act as the single EU point of contact with Amazon, ensuring markets apply global Amazon PQV governance consistently.
• Support markets in preparing for Top-to-Top, 30/60/90, and strategic Amazon forums.
• Identify best practices within EU, scale them across markets and act as escalation point for cross-market issues impacting EU performance.
• Partner closely with Global role to feed insights back into the global roadmap.
• Partner closely with Amazon EU teams to develop joint business plans and strive for operational excellence in the markets.
• Consistent execution across EU markets, reducing fragmentation and identifying and addressing gaps through shared practices, templates and focused support.
• Regional coordination for Amazon events, so factories receive clear and timely signals.
• Amazon KPI reporting and provide overview for management visibility.

The experience we're looking for:

• Minimum 3 to 4 years of experience in supply chain, eCommerce operations, or customer-facing logistics roles, with at least 2 years of direct Amazon account experience.
• Amazon experience: direct experience working on the Amazon account (as a vendor or seller side), with working knowledge of Amazon operational model, compliance expectations and how to navigate its processes.
• Change agent and challenger: experience challenging existing ways of working, driving change and landing new ways of working in complex settings.
• Customer service or supply chain background, ideally within CPG industry.

The skills for success:

• Bachelor's degree or equivalent in Supply Chain, Business, Operations Management, or a related field.
• Entrepreneurial mindset: thinks outside the box and always looks for a more effective way forward.
• Collaborative: builds trust and credibility across functions and markets, able to operate effectively with no direct authority over market teams.
• Strong stakeholder management skills: able to align and mobilize teams across Supply, Commercial, and Amazon without direct authority.
• Strong analytical and problem-solving skills: able to identify supply issues, find root causes, drive structural solutions.
• Communication and simplification: able to translate complex supply topics into simple messages for commercial, supply and leadership audiences.
• Able to build structure in ambiguous environments: able to set priorities, to design workstreams, and drive accountability across markets.

What we offer:

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.

Equality: We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.