National Account Manager - Superdrug

We are Reckitt, home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

About The Role

Step into the role of National Account Manager at Reckitt, where your mastery of relationship‑building and strategic partnering with major national trade players will be fundamental in delivering health, hygiene, and nutrition products to consumers. In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching the customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation.

You will be at the forefront of Reckitt's commercial execution — shaping strategy, driving category growth and delivering best‑in‑class performance with some of the UK's biggest retailers. Our brands consistently outperform the market, and our commercial teams are recognised for their capability, pace and ambition. At Reckitt, Sales is a true engine of the business. You will work in a fast‑paced, entrepreneurial environment where decisions are made quickly, ownership is encouraged, and opportunity to shape long‑term strategic partnerships.

Your responsibilities:

• Deliver key financial KPIs in the P&L, through data‑led decision making, strong customer planning and flawless execution— ensuring strong financial performance, accurate forecasting and sustainable growth.
• Drive 4P excellence (Product, Placement, Price, Promotion) across channels to maximise visibility, conversion and category growth.
• Lead Joint Business Planning (JBP) with your customer to deliver mutual, sustainable growth.
• Collaborate closely and build relationships across Commercial, Category, Supply Chain and Digital teams, enabling agile decision‑making and high‑impact execution.
• Use data and insights (EPOS, Panel, retailer data) to shape decisions and build compelling sell‑in stories.
• Manage promotional investment and evaluate ROI to optimise future plans.
• Be a collaborative, insight‑driven partner to Category & Trade Business Teams — challenging thinking, elevating customer understanding and shaping bold, aligned commercial plans.
• Identify whitespace opportunities and drive distribution expansion across the portfolio.
• Ensure flawless execution of innovation launches and brand activation plans.

The experience we're looking for:

• FMCG account management experience with major UK retailers; proven delivery of commercial results.
• Strategic thinker with the ability to translate insight into actionable customer plans.
• Strong P&L ownership & knowledge, financial acumen and understanding of revenue growth levers.
• Highly analytical with the ability to interpret complex data and turn it into clear actions.
• Confident negotiator with a range of influencing styles and techniques.
• Strong relationship builder — internally and externally — with the ability to operate at all levels.
• Agile, resilient and comfortable working in a fast‑paced, entrepreneurial environment.
• Collaborative team player who thrives in cross‑functional settings.
• Passion for innovation, growth and consumer‑centric thinking.
• Interest in entrepreneurship and a desire to challenge the status quo.

The skills for success:

• Key Account Management
• Ecommerce
• Analysing sales data
• Leadership skills
• Consumer Insights
• Shopper Insights
• Category Analysis
• Collaboration and partnership skills
• Influencing
• Consultative Selling
• Customer strategy
• Channel strategy
• Sales strategy development
• Perform product planning
• Business acumen
• Commercial acumen
• Sales negotiation
• P and L Management
• Strategy Execution
• Operational Excellence

What we offer:

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short‑term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality:

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.