Senior National Account Manager Amazon (Slough, Berkshire, GB, SL1 1DT) in London

We are Reckitt, home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

About the role

Are you passionate about relationship-building and nurturing business growth? As a Senior National Account Manager at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales — it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating — taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers.

You will work on the front line of strategic execution and at the centre of product delivery within a FTSE100 Company. Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector – with 30% of sales over three years coming from new products – and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities.

Your responsibilities

• Achieve Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio
• Deliver Market Share growth by achieving account Digital Shelf & 4P targets (Product, Placement, Price & Promotion)
• Provide challenge within a Category Business Team from an ecommerce and Amazon perspective
• Develop multi-level relationships within the account
• Achievement of account sales and trade investment targets for allocated account

In this role specifically, you will:

• Own the Amazon 1P3P ePOS ‘formula’ for our Intimate Wellness and Self-Care brands
• Own the Amazon 1P3P execution for these brands – incl. ASIN prioritisation, eventing strategy/execution, assortment, Pack / Price / PDP setup and terms negotiations.
• Own the total P&L of your portfolio, including accurate phasing/forecasting
• Own the commercial relationship with our 3rd Party Amazon seller(s) – across all Reckitt brands
• Work jointly with the Consumer Engagement / Retail Media teams for maximum impact results and performance
• Lead and develop a team of talented multi-disciplinary individuals

The experience we're looking for

• Educated to a high standard, with major account experience gained in FMCG sales
• Hands-on eCommerce expertise driving sales and execution on Amazon or comparable large marketplaces
• A strategic thinker, you possess the confidence to effectively develop and deliver account strategy plan in an eCommerce environment (combining 4Ps with Digital Shelf/Media execution)
• The ability to build effective relationships both internally and externally will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques.
• Proven track record of P&L management, budget delivery and growth momentum
• Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative
• Confident and capable of operating at all levels
• An interest and passion for entrepreneurship is critical

The skills for success

• Key Account Management
• Account Management
• Ecommerce
• Analysing sales and Ecommerce data
• Field sales; Field sales management
• Leadership skills
• Consumer Insights; Shopper Insights; Customer Insights; Category Analysis
• Collaboration and partnership skills; Influencing
• Consultative Selling
• Customer strategy; Channel strategy
• Sales strategy development
• Perform product planning
• Business acumen; financial acumen; commercial acumen
• Sales negotiation
• P&L Management
• Strategy Execution
• Operational Excellence

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.