GBS Operating System Project Manager

This job is with Reckitt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. GBS Our team is not just another department; we're strategic partners and catalysts for change, who use our expertise to drive sustainable growth and create and protect value for Reckitt. Working with the GBS team and global functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different areas of the business you'll keep learning exciting new approaches and be at the leading edge growing Shared Services capabilities. About the role GBS Project Managers sit within the PMO team in Global Business Services. The team provides dedicated resources to work alongside the GBS strategic projects and programmes. As GBS embarks on implementing its Service Management Operating System, your role as a PM in this delivery programme will present an exciting opportunity to be involved in the delivery of a key workstream and how we transform our business. Please note that this is a Fixed Term role with contract end planned for end of December 2027. Your responsibilities Lead the day-to-day operational and tactical delivery of assigned projects, including tracking progress, managing dependencies, and proactively identifying and mitigating risks, issues, and constraints (resource, time, and budget) Manage project scope and stakeholder expectations, ensuring any changes are assessed for impact on cost, timeline, and resources, and appropriate approvals are obtained from sponsors Produce clear and timely project reporting, including progress updates, success metrics, and lessons learned, to ensure transparency and continuous improvement across the programme Plan, facilitate, and follow up on governance forums, including steering committees and RAID management, ensuring actions are tracked and delivered Collaborate effectively with internal programme team, external delivery partners and suppliers to drive successful project outcomes and maintain strong working relationships Ensure adherence to the organisation's Project Management Framework, standards, methodologies, and tools Define and maintain clarity of roles and responsibilities within the project team, including ownership models such as RACI Demonstrate strong and visible leadership, acting with integrity, transparency, and professionalism in all interactions with stakeholders and team members Set, manage, and continuously align project expectations while effectively delegating tasks and managing delivery across cross-functional teams Identify, manage, and resolve conflicts or competing priorities between individuals, teams, or stakeholder groups Build and maintain strong, trusted relationships with business stakeholders to support successful delivery and long-term engagement The experience we're looking for Project delivery: Proven experience delivering complex projects end-to-end within agreed scope, time, cost, and quality constraints. Strong planning, execution, and coordination skills with a high level of attention to detail. Project oversight: Demonstrated ability to manage risks, issues, dependencies, and governance within a structured environment. Experience applying project management methodologies (e.g. PRINCE2, Agile, Waterfall, or hybrid approaches). Stakeholder management: Ability to build trusted relationships, influence decision-making, and engage effectively at all levels. Experience working with senior stakeholders and cross-functional teams to drive alignment and outcomes. Understanding of IT colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.