Corporate Affairs and External Channels Communications Associate

About the role

We’re looking for a digitally fluent communicator to join our Corporate Communications & External Affairs team as an External Channels Senior Associate. This is a hands-on, individual contributor role focused on managing Reckitt’s owned digital channels, specifically our corporate website and social media platforms, to ensure our external messaging reflects our purpose, values, and reputation.

This is not a marketing role. It’s not about driving product sales or paid campaigns. It’s about corporate reputation, shaping how Reckitt and our senior executives show up to the world, particularly to investors, regulators, media, and other external stakeholders. You’ll be responsible for delivering high-quality, consistent, and purposeful content that supports our global narrative, enhances executive visibility, and protects our reputation.

You’ll play a key role in ensuring our digital presence is aligned, strategic, and responsive. That includes understanding how users navigate our corporate website, tailoring messaging for different social platforms, and crafting sharp, effective copy that reflects our values. You’ll also support issue and crisis response through digital channels, helping to guide how we react and communicate when reputational risks arise.

We’re looking for someone who has strong experience managing corporate social media and website content, understands the nuances of messaging across different platforms, can write sharp, clear, and purposeful copy for external audiences, has worked in a global, matrixed organisation and can operate at pace, and can hit the ground running as we don’t have time to train.

If you’re passionate about digital communications, reputation management, and purposeful storytelling, and you know how to make a corporate brand and its leaders show up with clarity and integrity, we’d love to hear from you.

Your responsibilities

• Managing day-to-day content and updates across our corporate website and social media channels
• Supporting the development and execution of global digital communications plans
• Collaborating with internal teams to ensure consistent messaging and branding
• Monitoring performance and using analytics to inform content decisions
• Identifying opportunities to enhance digital engagement and reach
• Supporting communications campaigns and initiatives across the business
• Advising on digital best practices and trends
• Contributing to issue and crisis response through digital channels
• Helping develop training and guidance for colleagues on digital communications
• Working with external partners where needed to deliver high-quality content

The experience we\\\’re looking for

We’re open to a range of backgrounds, but here’s what will help you thrive in this role:

• Proven experience managing corporate websites and social media platforms
• Strong writing and editing skills, with a focus on digital content
• Familiarity with digital analytics tools and performance metrics
• Understanding of SEO, SEM, and digital best practices
• Experience working in a global or matrixed organisation
• Ability to manage multiple priorities and projects simultaneously
• Collaborative mindset and strong stakeholder engagement skills
• Passion for digital communications and staying ahead of trends
• Degree or equivalent experience in communications, marketing, or a related field

The skills for success

Emotional intelligence, Listening skills, Writing skills, Presentation skills, Interpersonal skills, Digital skills, Research skills, Time management skills, Adaptability, Stakeholder engagement and influence, Strategic thinking, Risk management, Business Acumen, Leadership, Brand Strategy, Relationship management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt\’s potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt\’s pay for performance philosophy.

Equality

We recognise that in real life, great people don’t always \’tick all the boxes\’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.