Senior Manager, Global Compliance and Performance

We are Reckitt, home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In Research and Development, we’re full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you’ll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role: The Senior Manager, Global Compliance & Performance, maintains oversight of the performance of key performance metrics for factories and operations, Quality improvement programmes, and utilises the metrics data to drive and provide oversight of continuous quality improvement within the groups. In addition, provides support and leadership as required for selected continuous quality improvement projects.

Your responsibilities:

• Implement the quality compliance strategy.
• Reports on compliance levels across all regions, ensuring our compliance activities are targeted to areas of risk and that corresponding quality improvement plans are in place.
• Provides support to the respective quality teams to proactively drive improvements.
• Escalates risks and proposed resolutions proactively to Area Heads of Quality.
• Leads the metrics collation and facilitates the cascade of the metrics for the input into the Global metrics.
• Supports factories to be in a constant state of audit readiness when required.
• Develops and delivers compliance & performance training in conjunction with partners in the Global Quality Group including QMS.
• Ensures factory and External Manufacture group Quality Metrics (KPIs) are appropriate and reviewed annually.
• Leads selected quality improvement projects as identified by the SVP of Quality.

The experience we’re looking for:

• Experience working in a quality and or compliance function in a Healthcare, Hygiene, Pharmaceutical, or Medical Device related industry.
• Experience in developing and maintaining a robust QMS in a Healthcare, Hygiene, Pharmaceutical, or Medical Device related industry.
• Good understanding of typical regulatory requirements relevant to a regulated product e.g. EU GMP, WHO, PIC/S, CFR 21 Part 111/ 210/ 211/ 820, ISO stds 13485 + 22716, etc. plus others.
• Strong communication skills.
• High level of self-awareness, well-developed influencing skills.
• Diplomatic and tactful in challenging situations.
• Highly motivated and able to self-manage time and workload.
• Organised and able to deliver concise written or oral summaries to senior management.
• Good understanding of GxP and quality management systems.
• Thorough knowledge of the regulatory requirements, rules and guidance covering the manufacture of pharmaceutical products, medical devices, cosmetics, food and general product.
• Technically savvy to drive automation and digitisation projects on a site or in the global function. Previous experience of driving improvement in this way with Supply/R&D and IT is highly desirable.
• Strong communication skills and able to debate and negotiate with personnel from all levels of supply functions.
• Well-developed influencing skills.
• Diplomatic and tactful in difficult situations.
• Highly motivated and confident.
• Dynamic presentation and training skills.
• Able to actively demonstrate behaviours in line with the Reckitt Leadership Behaviours.

The skills for success: Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer: With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality: We recognise that in real life, great people don’t always 'tick all the boxes'. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.