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For Companies At a Glance
- Tasks: Assist customers with enquiries, manage orders, and support e-commerce operations.
- Company: Established manufacturing company in Leicester with a dynamic team.
- Benefits: Competitive salary, pension, on-site parking, and yearly bonus.
- Why this job: Join a fast-paced environment with opportunities for growth in sales and logistics.
- Qualifications: Organised, detail-oriented, and good communication skills; sales experience preferred but not essential.
- Other info: Full training provided; perfect for those looking to develop their career.
The predicted salary is between 28000 - 32000 £ per year.
RECfinancial are supporting a long established manufacturing company based in Leicester, to appoint a Sales Assistant to join their existing team on a full-time permanent basis, Monday - Friday. Our client provides a diverse range of bespoke products as a forerunner in their growing market sector. Commutable from Leicester city, Meridian Business Park, Enderby, and Greater Leicestershire.
With new opportunities continually evolving within their market field, this new role has the ability to be varied and exciting, where the successful applicant would be working amongst a fantastic team. This Sales Assistant role will suit someone wishing to develop their skillset and knowledge in a small and fast-paced business environment. With an opportunity of growth and progression into the wider business operation, including sales, marketing, logistics coordination and more, depending on the candidate wanting to pursue a career.
THE ROLE
The job role will focus primarily on assisting customers new and existing with general enquiries and technical support, processing, management and dispatch of e-commerce sales through our online stores. Supporting the organisation of purchase orders and incoming goods, and working with the sales team on providing a high-quality customer experience for their customers.
The ideal applicant will be a highly organised, detail-oriented individual with a proactive approach to resolving discrepancies. This role offers an excellent opportunity to develop both sales skills within a dynamic and evolving business environment.
MAIN RESPONSIBILITIES OF THE SALES ASSISTANT ROLE:
- Manage and process orders and sales enquiries for both account and non-account/retail customers.
- Providing general customer assistance via phone and email.
- Oversee e-commerce operations, including processing orders, handling sales enquiries, and managing shipping for website and eBay accounts.
- Coordinate all logistics for outgoing customer orders and incoming stock shipments from suppliers.
- Communicate stock and delivery updates clearly and concisely to customers and internal staff.
- Perform various tasks to support the sales function.
SKILLS AND EXPERIENCE:
The successful candidate will need to demonstrate a high level of organisation, self-motivation. Attention to detail, with an aptitude for customer service. Good computer literacy is essential. Previous sales experience is preferred, product/industry knowledge would be advantageous but not essential as full training will be provided. Excellent communication skills.
WHAT THE COMPANY CAN OFFER:
- Company Pension
- Competitive salary £28,000 to £32,000 depending on experience.
- On-Site Parking
- 8:30am to 5:00pm Monday-Friday
- Yearly bonus
Don't miss out on this fantastic opportunity and apply through the web site as we would like to hear from you. Please note we are unable to accept candidates without UK experience or requiring sponsorship.
Sales Assistant in Leicester employer: RECfinancial
Contact Detail:
RECfinancial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Leicester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show them you’re genuinely interested in their business and ready to contribute to their success. We want to see your enthusiasm shine through!
✨Tip Number 3
Practice common interview questions related to customer service and sales. Think about how you would handle specific scenarios they might throw at you. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your eagerness for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Sales Assistant in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Sales Assistant role. We want to see how you can bring value to our team!
Show Off Your Organisational Skills: Since the role requires a high level of organisation, give examples in your application of how you've successfully managed tasks or projects in the past. We love seeing candidates who can keep things running smoothly!
Highlight Customer Service Experience: As you'll be assisting customers with enquiries and support, emphasise any previous customer service roles you've had. We appreciate candidates who understand the importance of a great customer experience!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new role with us.
How to prepare for a job interview at RECfinancial
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing company and its products. Understanding their market position and what makes them unique will help you answer questions more confidently and show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Sales Assistant, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved discrepancies. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Customer Interaction Scenarios
Since the role involves assisting customers with enquiries, practice common customer service scenarios. Think about how you would handle difficult situations or technical questions, and be ready to discuss these during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the Sales Assistant role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.