At a Glance
- Tasks: Handle customer queries and improve processes in a fast-paced finance environment.
- Company: Established FTSE 250 company with a supportive team culture.
- Benefits: £25,000 salary, hybrid working, flexible hours, and onsite parking.
- Other info: Opportunity for career growth and to work with an amazing team.
- Why this job: Gain valuable finance skills while working remotely and making a real impact.
- Qualifications: Experience in Credit Control or Accounts is a plus; strong communication and time management skills.
The predicted salary is between 25000 - 25000 £ per year.
RECfinancial are currently exclusively for our client, an established FTSE 250 company as they look to recruit a Credit Administrator on an initial 6 month basis. This role has the potential of being extended or being made permanent. This ongoing hybrid role is an opportunity to learn new skills within a finance role. Based just off the M69 in Coventry, your role will require you to be site based only one day a week, with the rest being remote based. This allows anyone from Leicester, Rugby, Lutterworth or Coventry to commute with ease.
Role Purpose
This role will be set in a fast-paced environment, handling large volumes of tasks on a daily basis. Daily targets must be achieved in order for the team to deliver the operational support to the business network and our customers. The individual will be expected to look for ways to continuously improve processes to increase efficiencies, both within the team and with specific issues at network level.
Key Responsibilities
- Ensure all incoming phone calls are taken in a timely manner.
- Dealing with telephone and email queries from customers in a timely and professional manner.
- Logging of all customer queries onto their account.
- To ensure that all queries and disputes are dealt with appropriately, liaising with both branch and customer.
- Take card payments over the telephone from customers and check for payments received from customers.
- Provide a professional and consistent level of customer service at the first point of contact, for customers, both internal and external.
- Working closely with branch colleagues to try to resolve customer queries and any other issues that may arise.
- Working closely to team cash and debt targets and DSO.
To ensure success in the role you will ideally possess the following:
- Ideally have some exposure to either Credit Control or Accounts.
- Ability to establish and maintain good working relationships at all levels, both internally and externally.
- Excellent time management seeks new ways of doing things.
- Process driven.
- Attention to detail.
- Ability to work proactively.
- Motivated to succeed.
- Works well under pressure and to tight deadlines.
- Communicates in simple and effective language to achieve objectives.
- Drive for continuous improvements in all aspects of the job role.
What's on offer?
- £25,000.
- Hybrid working (1 day office/4 days from home).
- Flex Hours (allowing for school runs).
- Onsite parking.
- The chance to work with an amazing group of people.
For further information on this opportunity, please call Neil on 07976416967 or email INDREC JBRP1_UKTJ.
Credit Administrator in Leicester employer: RECfinancial
Join an established FTSE 250 company as a Credit Administrator and experience a supportive work culture that prioritises employee growth and development. With a hybrid working model, you can enjoy the flexibility of working from home while being part of a dynamic team dedicated to continuous improvement and operational excellence. Located conveniently off the M69 in Coventry, this role offers competitive benefits, including flex hours for work-life balance and the opportunity to collaborate with a fantastic group of colleagues.
