At a Glance
- Tasks: Handle customer queries and improve processes in a fast-paced finance environment.
- Company: Established FTSE 250 company with a supportive team culture.
- Benefits: £25,000 salary, hybrid working, flexible hours, and onsite parking.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Gain valuable finance skills while working remotely and making a real impact.
- Qualifications: Experience in credit control or accounts is a plus; strong communication and time management skills.
The predicted salary is between 25000 - 25000 £ per year.
RECfinancial are currently exclusively for our client, an established FTSE 250 company as they look to recruit a Credit Administrator on an initial 6 month basis. This role has the potential of being extended or being made permanent. This ongoing hybrid role is an opportunity to learn new skills within a finance role. Based just off the M69 in Coventry, your role will require you to be site based only one day a week, with the rest being remote based. This allows anyone from Leicester, Rugby, Lutterworth or Coventry to commute with ease.
Role Purpose
This role will be set in a fast-paced environment, handling large volumes of tasks on a daily basis. Daily targets must be achieved in order for the team to deliver the operational support to the business network and our customers. The individual will be expected to look for ways to continuously improve processes to increase efficiencies, both within the team and with specific issues at network level.
Key Responsibilities
- Ensure all incoming phone calls are taken in a timely manner.
- Dealing with telephone and email queries from customers in a timely and professional manner.
- Logging of all customer queries onto their account.
- To ensure that all queries and disputes are dealt with appropriately, liaising with both branch and customer.
- Take card payments over the telephone from customers and check for payments received from customers.
- Provide a professional and consistent level of customer service at the first point of contact, for customers, both internal and external.
- Working closely with branch colleagues to try to resolve customer queries and any other issues that may arise.
- Working closely to team cash and debt targets and DSO.
To ensure success in the role you will ideally possess the following:
- Ideally have some exposure to either Credit Control or Accounts.
- Ability to establish and maintain good working relationships at all levels, both internally and externally.
- Excellent time management & customer service skills.
- Innovative; seeks new ways of doing things.
- Process driven.
- Attention to detail.
- Ability to work proactively.
- Motivated to succeed.
- Works well under pressure and to tight deadlines.
- Communicates in simple and effective language to achieve objectives.
- Drive for continuous improvements in all aspects of the job role.
What's on offer?
- £25,000.
- Hybrid working (1 day office/4 days from home).
- Flex Hours (allowing for school runs).
- Onsite parking.
- The chance to work with an amazing group of people.
For further information on this opportunity, please call Neil on 07976416967 or email INDRECAMRT1_UKTJ.
Credit Administrator in Coventry employer: RECfinancial
As a Credit Administrator at this established FTSE 250 company, you will enjoy a supportive and dynamic work culture that prioritises employee growth and development. With the flexibility of hybrid working arrangements and a focus on continuous improvement, you will be part of a collaborative team dedicated to delivering exceptional customer service while balancing personal commitments. This role not only offers competitive remuneration but also the opportunity to learn new skills in a fast-paced finance environment, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Administrator in Coventry
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like RECfinancial.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like RECfinancial might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Administrator in Coventry
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at RECfinancial will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at RECfinancial. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give RECfinancial confidence in your short-term commitment to the role.
How to prepare for a job interview at RECfinancial
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with RECfinancial.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure RECfinancial that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
