At a Glance
- Tasks: Ensure guest safety, deliver first-class service, and manage night audits.
- Company: Join Marriott International, the #1 leader in global hospitality.
- Benefits: Enjoy meals on duty, discounts, and learning opportunities across 7,300 hotels.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real impact in a vibrant hotel environment while developing your career.
- Qualifications: Experience in hotel management and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
About us: As the #1 leader in hospitality worldwide, Marriott International has 8100+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The Manchester Marriott Victoria & Albert Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields District, offers 148 stylish hotel rooms and suites with modern amenities. The V&A is home to Chop & Plant, our casual drinking and dining destination, offering a blend of Chop House classics and plant-based dishes with a focus on local produce and sustainability. We have flexible event spaces, including an outdoor terrace, small boardrooms, and banqueting for up to 200 people. Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Benefits:
- Meals & refreshments on duty
- Uniforms
- Performance based incentives
- Learning and development opportunities
- Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide
- Recognition programmes
What you will be doing:
- Responsible for ensuring the safety and security of hotel guests and staff during the night.
- Use your expertise to always deliver a first-class service to all guests.
- Ensure a minimum of 2 security walks are carried out on each shift, with emphasis on fire safety and overall security of the building.
- Conducting the nightly audit to close the day’s business and liaise with the accounts team to ensure accuracy.
- Complete end-of-day activities including posting charges to accounts, running night audit backup, and rolling the date reports.
- Process all payment types such as room charges, cash, debit, or credit cards.
- Sell a room/accommodation to a guest, without a reservation, based on availability.
- Assist in recruiting, training and developing the team to ensure an exceptional guest experience.
What we are looking for:
- A warm and genuine individual who enjoys putting people first.
- Strong recent experience in a busy hotel at Assistant/Night Manager level.
- Demonstrable experience leading an established night team.
- Excellent organization and delegation skills.
- Computer literacy.
- Excellent verbal and written communication skills.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Compensation: Competitive salary
Assistant Night Manager in Manchester employer: Reception
Marriott International is an exceptional employer, offering a vibrant work culture in the heart of Manchester's Spinningfields District. With a strong commitment to employee growth through learning and development opportunities, as well as a range of benefits including meals on duty and global discounts, you will feel valued and appreciated in your role as Assistant Night Manager. Join us to be part of a diverse team that prioritises inclusivity and delivers first-class service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Reception. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Reception
Don't be shy about reaching out to Reception directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Night Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Reception and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Reception
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
