At a Glance
- Tasks: Welcome members, manage personal belongings, and ensure a smooth cloakroom experience.
- Company: Join The Arts Club, a historic venue for creativity and connection.
- Benefits: Enjoy private medical benefits, discounts, and exciting learning opportunities.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be part of a vibrant community and create memorable experiences for members.
- Qualifications: Experience in hospitality or customer service with excellent communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
A Stage Unlike Any Other
In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof.
Charles Dickens dined here.
Whistler argued here.
Rodin was inspired here.
The Arts Club was born not as a venue, but as a living expression of creative life — and it has never stopped.
At the heart of that life today are the people and spaces that bring our club to life every day.
This is more than an operation — it is an environment where members connect, create, and return time and time again because something about it feels truly special.
It takes an exceptional person to be part of that.
That person might be you.
The Role
We are looking for a professional, welcoming and detail-oriented Casual Cloakroom Attendant to join our team.
As a key point of contact for our members, you will be responsible for providing a warm and friendly welcome, taking care of personal belongings, and ensuring the cloakroom operates smoothly and efficiently.
You’ll play an important role in creating a positive and memorable experience for every member who visits the Club.
Key Responsibilities
- Welcome and farewell members in a warm, professional and friendly manner.
- Receive, store and return members’ personal belongings safely and efficiently.
- Ensure all items are securely organised and handled with care.
- Respond to member requests promptly, professionally and courteously.
- Maintain a clean, tidy and well-presented cloakroom area at all times.
- Assist members by providing directions to the Club’s food and beverage outlets.
- Provide information about current and upcoming art exhibitions, music events and Club activities.
- Deliver a consistently high standard of service and ensure members feel welcomed and valued.
About You
We are looking for a highly motivated and experienced individual who has worked in a similar customer-facing, hospitality or service role.
You will be a confident communicator with excellent people skills and a natural ability to make members feel welcome.
To be successful in this role, you will demonstrate
- Previous experience in a similar role, ideally within hospitality, luxury service or a private members’ club.
- Excellent attention to detail.
- Strong organisational skills and the ability to remain organised in a busy environment.
- Impeccable personal presentation and grooming.
- A confident, professional and welcoming personality.
- A genuine passion for providing exceptional customer service.
- Enthusiasm and willingness to learn.
- Excellent spoken English and communication skills.
- A calm, courteous and professional approach at all times.
- In return, we offer an excellent range of rewards and benefits, including:
- Private medical benefits
- Life Assurance
- Long Service Awards
- Reward Gateway Benefits Scheme
- Discounts on food & beverage in our restaurants and sister businesses
- An exciting range of learning and development programmes & opportunities for continual progression
- Enhanced maternity pay
- Enhanced sickness pay
- Complimentary meals while on shift
- Employee Assistance Programme
- Birthday extra day off
- *Terms and conditions apply to all the above benefits
- Eligibility
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer.
We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply.
However applicants must have the Right to Work in the UK.
Note
: Recruitment agencies, we love what you do, but this time we’ve got it covered — so no need to call us. Thanks for understanding!
Disclaimer
: Your personal data will be processed in accordance with The Arts Club’s Employee Privacy Policy (available via the link
As part of our recruitment activities, we may share your application and CV with companies within The Arts Club group and affiliated businesses where this is necessary or relevant to your application or potential future roles.
Casual CLOAKROOM ATTENDANT in London employer: Reception
As a Reception Team Member, you'll join a supportive and welcoming environment that prioritises employee growth and development. With extensive training opportunities, regular social events, and a focus on work-life balance, this role offers a rewarding experience in the heart of hospitality. Enjoy perks like free meals on duty and a Cycle to Work Scheme while making meaningful connections with guests and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Casual CLOAKROOM ATTENDANT in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Reception. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Reception
Don't be shy about reaching out to Reception directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual CLOAKROOM ATTENDANT in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Reception and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Reception
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
