At a Glance
- Tasks: Welcome guests, manage check-ins, and create memorable experiences.
- Company: Gidleigh Park, a stunning 5-star hotel in Devon with a Michelin-starred restaurant.
- Benefits: Competitive pay, service charge, discounts, free meals, and career development opportunities.
- Other info: Flexible work-life balance and unique perks for long-term employees.
- Why this job: Join a supportive team and make lasting memories for guests while building friendships.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Location: Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, and can offer learning and development opportunities few others can.
The hotel may also be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in, and has free on-site parking.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee.
Come and join our team as a Receptionist and let your passion and personality shine. Our culture is really important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. This role would suit someone with experience working in a similar role.
Being host to our guests means you’ll pay a large part in making sure they make memories to last a lifetime. Check out some of the key points about the role:
- Hosting our guests from check-in to check-out, which could include booking tables, advising on local hot spots, or just having a chat.
- You spend a lot of your life at work, meaning often your colleagues become friends, and we encourage that. We want our employees to build close relationships across all teams.
- Ensuring all our guests have a memorable experience.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too, meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch.
Hotel Receptionist in Chagford employer: Reception
Gidleigh Park is an exceptional employer, offering a unique blend of competitive pay, generous service charge distribution, and a supportive work culture that prioritises employee well-being and development. Nestled in the stunning Dartmoor National Park, our team enjoys not only beautiful surroundings but also numerous growth opportunities, including tailored development pathways and internal promotions. With a focus on camaraderie and flexibility, we ensure that our employees feel valued and part of a close-knit family, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Chagford
✨Tip Number 1
Get to know the hotel and its vibe! Before you apply, check out Gidleigh Park's website and social media. Understanding their culture and values will help you connect during your chat with them.
✨Tip Number 2
When you reach out via WhatsApp, be yourself! Share your passion for hospitality and why you want to join their team. A personal touch can make a big difference!
✨Tip Number 3
Prepare some questions to ask during your conversation. This shows you're genuinely interested in the role and helps you figure out if it's the right fit for you too!
✨Tip Number 4
Don’t forget to highlight any relevant experience you have! Whether it’s working in a similar role or just your love for making guests feel special, let that shine through in your chat.
We think you need these skills to ace Hotel Receptionist in Chagford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the role of Hotel Receptionist. Highlight any relevant experience and skills that match what we’re looking for, like customer service or teamwork. It’ll make you stand out!
Keep It Professional Yet Friendly:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our amazing team culture right there!
How to prepare for a job interview at Reception
✨Know the Hotel Inside Out
Before your interview, take some time to research Gidleigh Park and its unique offerings. Familiarise yourself with the hotel’s history, its Michelin-starred restaurant, and the surrounding Dartmoor National Park. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Hotel Receptionist, your role is all about hosting guests and creating memorable experiences. Be prepared to share examples from your past roles where you’ve gone above and beyond for customers. Highlight your ability to build relationships and work collaboratively with colleagues, as this aligns with the hotel's culture.
✨Emphasise Flexibility and Team Spirit
The job requires flexibility and a willingness to help out across departments. During the interview, express your adaptability and readiness to support your teammates. Share instances where you’ve worked in a team setting and how you contributed to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that reflect your enthusiasm for the role and the company. Inquire about the development pathways they offer or how they foster a supportive team culture. This shows you’re not just interested in the job, but also in growing with the company.
