At a Glance
- Tasks: Welcome guests and provide exceptional customer service at The Falstaff.
- Company: Historic hotel in Canterbury with a rich heritage and vibrant atmosphere.
- Benefits: Generous holiday, birthday off, and discounts on food and accommodation.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Join a passionate team and grow your hospitality skills in a unique setting.
- Qualifications: Reliable, friendly, and a genuine passion for hospitality.
The predicted salary is between 18900 - 23100 £ per year.
We are seeking a confident and experienced Receptionist to join The Falstaff, Canterbury.
Who are we:
The Falstaff occupies a former coaching inn dating back to 1403, with many original features still present. Just metres from the medieval West Gate and 2 minutes’ walk from the centre of Canterbury, the Falstaff offers a selection of individually decorated rooms and suites. The hotel boasts 50 recently refurbished bedrooms.
Qualities we are looking for:
- Punctual, reliable and trustworthy
- Have a genuine passion for hospitality
- Can-do attitude
- Team player who communicates well with colleagues
Benefits:
- Events and opportunities to develop yourself personally and professionally
- Birthday guaranteed as day off as well as an additional day’s holiday
- Generous discounts on food and accommodation at our sister hotel in nearby Rye
- 5.6 weeks’ holiday per year pro rata
- Being part of a friendly and passionate team
Diversity:
The Falstaff, Canterbury is proud to be an equal opportunities workplace that seeks to recruit, develop and train the most talented people from a variety of backgrounds, perspectives and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, students, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Receptionist in Canterbury employer: Reception
At ME London Hotel, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. As a Luxury Front Desk Host, you'll not only enjoy competitive packages and hotel discounts but also have access to global career opportunities that foster personal and professional growth. Join us in delivering exceptional guest experiences while being part of a dynamic team that celebrates innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Canterbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Reception. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Reception
Don't be shy about reaching out to Reception directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Canterbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Reception and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Reception
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
