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For Companies At a Glance
- Tasks: Investigate and prevent gas and electricity theft while ensuring safety and compliance.
- Company: Join RECenergy, a leader in energy solutions with a focus on innovation.
- Benefits: Enjoy a competitive salary, no on-call or weekend work, and a permanent contract.
- Other info: Opportunities for growth in a dynamic and supportive environment.
- Why this job: Make a real difference in energy protection and customer service.
- Qualifications: CCN1, MET1 certifications and strong communication skills required.
Salary: £47,000 Basic Salary
No On-call and No Weekends
Coverage Areas: PL, TQ, EX, BN, TN, RH, CR, SE, SW, W
Contract: Permanent
About the Role
As a Revenue Protection Officer, you will play a vital role in investigating, detecting, and preventing gas and electricity theft across both residential and commercial properties. You'll ensure all installations are left safe, gather evidence, and work closely with energy suppliers to determine the appropriate course of action.
You will also support debt recovery activities, which may include metering tasks such as SMART meter installations, de-energising, or disconnecting supply where required.
Key Responsibilities
- Investigate and prevent gas and electricity theft
- Ensure all sites and installations are left safe and compliant
- Collect evidence and complete detailed reports
- Carry out metering, disconnection, and reconnection activities
- Manage challenging or confrontational customer situations professionally
What We're Looking For
- Must have CCN1, MET1
- Single fuel EUSR registered
- Full UK driving licence (maximum 6 points)
- Strong customer service and communication skills
- Calm, professional approach in difficult situations
- Previous revenue protection or conflict management experience is desirable but not essential
- Positive, proactive, and solution-focused attitude
RECenergy has single-fuel and dual-fuel metering positions available across the country, so if this position is not right for you, get in touch and we will still be able to help you elsewhere. RECenergy are experts in Smart metering, single and dual fuel metering, solar installations, EV installations and mid to senior management roles.
Dual Fuel Revenue Protection Officer employer: RECenergy
Contact Detail:
RECenergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Revenue Protection Officer
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work in revenue protection. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of gas and electricity theft prevention. Be ready to discuss how you would handle challenging customer situations, as this role requires a calm and professional approach.
✨Tip Number 3
Showcase your skills! If you have experience with SMART meter installations or conflict management, be sure to highlight these in conversations. We want to see how your background aligns with the responsibilities of a Revenue Protection Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you find the right fit, even if this specific role isn’t the one for you.
We think you need these skills to ace Dual Fuel Revenue Protection Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dual Fuel Revenue Protection Officer role. Highlight any relevant experience, especially in revenue protection or customer service, and don’t forget to mention your CCN1 and MET1 qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've handled challenging situations or contributed to safety and compliance in previous jobs.
Showcase Your Skills: We want to see your strong communication skills and calm approach in action. Use your application to demonstrate how you’ve successfully managed confrontational situations in the past. This will show us you can handle the challenges of the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at RECenergy
✨Know Your Stuff
Make sure you understand the ins and outs of gas and electricity theft prevention. Brush up on relevant regulations and best practices, as well as the specific responsibilities of a Dual Fuel Revenue Protection Officer. This will show your potential employer that you're serious about the role.
✨Showcase Your Skills
Highlight your customer service and communication skills during the interview. Be ready to share examples of how you've handled challenging situations in the past. This is crucial for a role that involves managing confrontational customer interactions.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific scenarios related to metering tasks or evidence collection. Think through your approach to these situations beforehand, so you can demonstrate your problem-solving skills and calm demeanour under pressure.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their approach to safety and compliance, or how they support their officers in the field. This shows your genuine interest in the position and helps you assess if it's the right fit for you.