At a Glance
- Tasks: Lead the delivery of repairs and voids works in social housing.
- Company: Established contractor with a strong reputation in social housing.
- Benefits: Competitive salary, car allowance, and a comprehensive benefits package.
- Other info: Clear progression opportunities within a growing business.
- Why this job: Enjoy long-term stability and the chance to lead a high-performing team.
- Qualifications: Experience in contracts management and team leadership in social housing.
The predicted salary is between 70000 - 75000 € per year.
About the Client
Our client is a well-established and growing contractor within the social housing sector, delivering high-quality maintenance and refurbishment services across London and the South East. With a strong reputation for service delivery and long-term client partnerships, they continue to invest in both their people and operations.
The Role
Our client is seeking an experienced Contracts Manager to take full responsibility for the delivery of reactive repairs and voids works across a key social housing contract in South East London. This is a permanent opportunity offering long-term stability, autonomy, and the chance to lead a high-performing contract. The successful candidate will oversee operational performance, commercial management, and client relationships, while leading a team delivering a fast-paced maintenance service.
Key Responsibilities
- Oversee the end-to-end delivery of reactive repairs and voids works
- Manage and lead a team of supervisors, planners, and multi-trade operatives (multi-traders)
- Ensure KPIs, SLAs, and contractual obligations are consistently met
- Take ownership of budgets, cost control, and contract profitability
- Build and maintain strong relationships with clients and stakeholders
- Drive service improvements and enhance customer satisfaction
- Ensure compliance with health & safety regulations and company policies
- Manage subcontractors and monitor performance and quality
- Produce performance reports and attend client meetings
Candidate Requirements
- Proven experience in a Contracts Manager role within social housing
- Strong background in reactive repairs and voids
- Experience managing teams of multi-trade operatives within a repairs environment
- Experience managing high-volume maintenance contracts
- Commercially astute with P&L responsibility
- Knowledge of NHF Schedule of Rates (desirable)
- Strong leadership and team management skills
- Excellent communication and stakeholder management ability
- Organised, proactive, and solutions-focused
What's on Offer
- Permanent position with long-term contract security
- £70,000 - £75,000 basic salary
- £5,000 car allowance
- Competitive benefits package
- Opportunity to manage a key contract within a growing business
- Clear progression opportunities
Contracts Manager - Repairs And Voids in London employer: Recco
Our client is an exceptional employer in the social housing sector, offering a permanent Contracts Manager position that promises long-term stability and the autonomy to lead a high-performing team. With a competitive salary, generous car allowance, and a commitment to employee development, this role provides clear progression opportunities within a supportive work culture that values service delivery and client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager - Repairs And Voids in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Contracts Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of reactive repairs and voids. Be ready to discuss your experience managing teams and delivering high-quality maintenance services. Show them you’re the perfect fit for leading their high-performing contract!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. We recommend checking out our website for tailored job listings that match your skills in social housing and contracts management.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Contracts Manager - Repairs And Voids in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in social housing, reactive repairs, and managing teams. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing contracts and leading teams in a fast-paced environment.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to emphasise your leadership experience. Talk about how you've motivated teams, managed performance, and driven service improvements in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recco
✨Know Your Stuff
Make sure you brush up on your knowledge of reactive repairs and voids. Familiarise yourself with the NHF Schedule of Rates if you can, as it might come up in conversation. Being able to speak confidently about your past experiences in managing high-volume maintenance contracts will really impress.
✨Showcase Your Leadership Skills
As a Contracts Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams of multi-trade operatives in the past. Highlight your leadership style and how you motivate your team to meet KPIs and SLAs.
✨Build Rapport
Since client relationships are key in this role, practice how you would build rapport with clients and stakeholders. Think of specific instances where you've enhanced customer satisfaction or driven service improvements. This will show that you understand the importance of strong relationships in the social housing sector.
✨Be Proactive and Solutions-Focused
Prepare to discuss how you've tackled challenges in previous roles. Employers love candidates who can think on their feet and come up with solutions. Share examples of how you've ensured compliance with health & safety regulations while managing subcontractors and maintaining quality.
