At a Glance
- Tasks: Lead a team to deliver exceptional customer service and exceed sales targets.
- Company: Expanding business focused on customer satisfaction and employee growth.
- Benefits: Fantastic work/life balance, uncapped bonuses, and 20+ days holiday.
- Other info: Great opportunities for career advancement in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in a growing company.
- Qualifications: Experience in retail, sales, or customer service with strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
An expanding business that thrives on putting the customer first. They are setting new standards in their environment for both their customers and employees. This is a unique environment and they are looking for a manager with excellent sales and customer service skills from a Retail Sales, Hospitality, Financial, automotive or rental background as long as you can manage and motivate your small team to excel in customer service and sales.
This is a customer service and sales environment in which you will be responsible for managing a small team who thrive on success.
- To deliver and exceed sales targets and profitability.
- You will be expected to be able to deliver outstanding customer service.
- Handle customer enquiries both over the phone and face to face.
- Be the expert in the environment and guide customers to make the right choice in their purchase.
- Complete administration duties to ensure the effective running of customer accounts.
- Delivering the standards needed to make a great impression at every point along our customer’s journey.
- Develop and motivate your team to succeed and surpass Sales and service targets.
The Ideal Candidate:
- To lead your team to deliver exceptional customer service and focus their behaviours on delivering sales targets.
- You will be outgoing, someone who is instantly likeable and drives sales.
- Providing help, advice and showing a real interest in your customer’s needs and requirements.
- To strive to provide outstanding customer service and exceed expectations.
- You will be an excellent communicator, who is organised and able to work under pressure.
- You will be computer literate with GCSE (or equivalent) Maths and English A-C.
If you have gained experience at a similar level in retail, sales or customer service you could have the skills we are looking for.
Company Benefits:
- A Fantastic Work / Life Balance.
- A great place to work – in a growing company with potential for you to grow in your role.
- An uncapped monthly bonus scheme – the more you achieve the more you earn.
- 20 days holiday + bank holidays - rising with service.
- Pension.
Store Manager employer: Recall UK Ltd
Recall UK Ltd is an outstanding employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee well-being and professional growth. As an Assistant Manager, you will benefit from a supportive environment that encourages collaboration and innovation, alongside competitive quarterly bonuses and a healthy work-life balance. Join us to be part of a team that values your contributions and fosters your career development in the fast-paced world of customer-facing sales.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Practice your pitch! You need to be able to sell yourself just like you'd sell a product. Think about your past experiences in retail or customer service and how they relate to the Store Manager role. Be ready to share specific examples of how you've motivated teams and exceeded sales targets.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral. Plus, it shows you're proactive and really interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Store Manager gig!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service and sales. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experience to what we’re looking for.
Be Yourself:We’re looking for someone outgoing and likeable, so let your personality shine through in your application. Don’t be afraid to show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Recall UK Ltd
✨Know Your Customer Service Basics
Brush up on the key principles of outstanding customer service. Be ready to share examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of putting customers first, which is crucial for the Store Manager role.
✨Showcase Your Leadership Skills
Prepare to discuss how you've successfully managed and motivated a team in previous roles. Think of specific instances where you led your team to exceed sales targets or improve customer satisfaction. This will demonstrate your capability to lead and inspire others.
✨Familiarise Yourself with Sales Strategies
Research effective sales techniques and be ready to discuss how you would implement them in this new role. Highlight any experience you have with achieving sales targets and how you can apply those strategies to help the company grow.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, expectations for the Store Manager role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
