At a Glance
- Tasks: Lead a small team to deliver exceptional customer service and exceed sales targets.
- Company: Expanding business focused on customer satisfaction and employee growth.
- Benefits: Great work/life balance, quarterly bonuses, and 28 days holiday.
- Why this job: Join a dynamic team and make a real impact in a customer-facing role.
- Qualifications: Sales and customer service experience with strong communication skills.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
An expanding business that thrives on putting the customer first. They are setting new standards in their environment for both their customers and employees. This is a unique environment and they are looking for an assistant manager with excellent sales and customer service skills from a Retail Sales, Hospitality, Financial, automotive or rental background as long as you can manage and motivate your small team to excel in customer service and sales.
This is a customer service and sales environment in which you will be responsible for managing a small team who thrive on success.
- To deliver and exceed sales targets and profitability.
- You will be expected to be able to deliver outstanding customer service.
- Handle customer enquiries both over the phone and face to face.
- Be the expert in the environment and guide customers to make the right choice in their purchase.
- Complete administration duties to ensure the effective running of customer accounts.
- Delivering the standards needed to make a great impression at every point along our customer’s journey.
- Develop and motivate your team to succeed and surpass Sales and service targets.
- You will manage the site in the manager's absence to deliver the same high standards.
The Ideal Candidate:
- To deliver exceptional customer service and focus their behaviours on delivering sales targets.
- You will be outgoing, someone who is instantly likeable and drives sales.
- Providing help, advice and showing a real interest in your customer’s needs and requirements.
- To strive to provide outstanding customer service and exceed expectations.
- You will be an excellent communicator, who is organised and able to work under pressure.
- You will be computer literate with GCSE (or equivalent) Maths and English A-C.
If you have gained experience at a similar level in retail, sales or customer service you could have the skills we are looking for.
Company Benefits:
- A Great Work / Life Balance.
- A great place to work – As an established growing business that will allow you to grow your career.
- Quarterly bonus schemes – the more you achieve the more you earn and an annual company bonus.
- 28 days holiday including bank holidays - rising with service.
Assistant Manager in Huddersfield employer: Recall UK Ltd
Contact Detail:
Recall UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Huddersfield
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain how your background in retail, hospitality, or sales makes you the perfect fit for the Assistant Manager role. Keep it concise but impactful – think of it as your personal sales pitch!
✨Tip Number 3
Show off your people skills! Since this role is all about customer service and team management, be ready to share examples of how you've motivated a team or handled tricky customer situations. Real-life stories resonate more than just saying you have the skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows you’re keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Huddersfield
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention how your background in retail, hospitality, or sales aligns with what we’re looking for.
Be Yourself: We’re looking for someone who’s outgoing and likeable, so let your personality shine through in your application. Don’t be afraid to show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Recall UK Ltd
✨Know Your Customer Service Basics
Brush up on the key principles of outstanding customer service. Be ready to share examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of putting the customer first, which is crucial for this role.
✨Showcase Your Sales Skills
Prepare to discuss specific sales targets you've met or exceeded in previous roles. Think about how you motivated your team to achieve these goals. Highlighting your ability to drive sales while maintaining excellent customer service will make you stand out.
✨Demonstrate Team Leadership
Be ready to talk about your experience managing or motivating a team. Share strategies you've used to inspire others and how you handle challenges within a team setting. This will show that you can lead effectively, even in the manager's absence.
✨Practice Common Interview Questions
Anticipate questions related to handling customer enquiries and resolving conflicts. Practising your responses will help you feel more confident during the interview. Remember, clear communication is key, so articulate your thoughts well!