At a Glance
- Tasks: Lead a small team to deliver exceptional customer service and exceed sales targets.
- Company: Expanding business focused on customer satisfaction and employee growth.
- Benefits: Great work/life balance, quarterly bonuses, and 28 days holiday.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in a customer-facing role.
- Qualifications: Sales and customer service experience with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An expanding business that thrives on putting the customer first. They are setting new standards in their environment for both their customers and employees. This is a unique environment and they are looking for an assistant manager with excellent sales and customer service skills from a Retail Sales, Hospitality, Financial, automotive or rental background as long as you can manage and motivate your small team to excel in customer service and sales.
This is a customer service and sales environment in which you will be responsible for managing a small team who thrive on success.
- To deliver and exceed sales targets and profitability.
- You will be expected to be able to deliver outstanding customer service.
- Handle customer enquiries both over the phone and face to face.
- Be the expert in the environment and guide customers to make the right choice in their purchase.
- Complete administration duties to ensure the effective running of customer accounts.
- Delivering the standards needed to make a great impression at every point along our customer’s journey.
- Develop and motivate your team to succeed and surpass Sales and service targets.
- You will manage the site in the manager's absence to deliver the same high standards.
The Ideal Candidate:
- To deliver exceptional customer service and focus their behaviours on delivering sales targets.
- You will be outgoing, someone who is instantly likeable and drives sales.
- Providing help, advice and showing a real interest in your customer’s needs and requirements.
- To strive to provide outstanding customer service and exceed expectations.
- You will be an excellent communicator, who is organised and able to work under pressure.
- You will be computer literate with GCSE (or equivalent) Maths and English A-C.
If you have gained experience at a similar level in retail, sales or customer service you could have the skills we are looking for.
Company Benefits:
- A Great Work / Life Balance.
- A great place to work – As an established growing business that will allow you to grow your career.
- Quarterly bonus schemes – the more you achieve the more you earn and an annual company bonus.
- 28 days holiday including bank holidays - rising with service.
Assistant Manager in Darenth employer: Recall UK Ltd
Join a dynamic and expanding business that prioritises customer satisfaction and employee well-being. As an Assistant Manager, you will thrive in a supportive environment that encourages personal growth and offers a great work/life balance, alongside competitive bonuses and generous holiday allowances. This is an excellent opportunity to develop your career while leading a motivated team to achieve outstanding sales and service results.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Darenth
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their success.
✨Tip Number 2
Practice your sales pitch! Since this role is all about customer service and sales, prepare a few scenarios where you can demonstrate how you've excelled in these areas before. We want to see you shine and show off those skills!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they value in an Assistant Manager. Plus, it could give you a leg up in the application process!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Manager in Darenth
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to deliver outstanding service.
Tailor Your Application:Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention how your background in retail, hospitality, or any other relevant field makes you a perfect fit for the Assistant Manager role.
Be Yourself:We’re looking for someone who is outgoing and likeable, so let your personality shine through in your application. Use a friendly tone and don’t be afraid to show your enthusiasm for the role and the company!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Recall UK Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled customer enquiries in the past, whether face-to-face or over the phone. This will show that you understand the importance of putting the customer first.
✨Showcase Your Sales Achievements
Prepare to discuss your sales experience and any targets you've exceeded in previous roles. Use numbers and specific achievements to illustrate your success. This will demonstrate your ability to drive sales and motivate a team to excel.
✨Demonstrate Team Leadership Skills
Think of examples where you've successfully managed or motivated a team. Highlight your leadership style and how you encourage others to achieve their best. This is crucial for the role, so make sure to convey your passion for developing others.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations in a customer-facing environment. Practice your responses to common scenarios, such as dealing with an unhappy customer or guiding a team member through a tough sale. This will help you think on your feet during the interview.
