At a Glance
- Tasks: Handle customer complaints and ensure effective resolutions while maintaining high standards.
- Company: Join a leading global supplier in the food and drinks industry with a rich heritage.
- Benefits: Enjoy a supportive team environment and opportunities for personal growth.
- Other info: Be part of a dynamic team focused on continuous improvement and customer satisfaction.
- Why this job: Make a real difference by improving customer experiences and driving positive change.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Muntons is a global supplier to the food and drinks industry producing the highest-quality malt and malted ingredients for some of the most famous, well-loved brands around the globe for over 100 years. Our customers range from multinational food and beverage producers to start-ups and small independent craft brewers and distillers. We are proud of our Suffolk heritage and team. We trust all our people to bring ideas and positive change to our business. We continue to look to the next 100 years as a strong and sustainable global supplier of malt and malted ingredients.
We are looking for a Customer Complaints Advisor to join our QSHE team. This role plays a key part in ensuring customer complaints are handled thoroughly, fairly, and in line with regulatory and food safety requirements. You will act as a central point of coordination, working closely with internal teams to investigate issues, identify root causes, and drive effective resolutions that maintain customer confidence and support continuous improvement.
Customer Complaints Advisor in Suffolk employer: REC-REVOLUTION
At Jenningsbet, we pride ourselves on being an excellent employer by fostering a fun and engaging work environment where our Shop Managers can thrive. With industry-leading pay, opportunities for paid overtime, and a strong focus on employee growth through comprehensive training, we ensure that our team members feel valued and supported. Located in a vibrant community, we offer a sociable workplace that prioritises customer relationships and teamwork, making it a rewarding place to build your career in the betting industry.
