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- Tasks: Install, troubleshoot, and support retail weighing scales and scanners across various customer sites.
- Company: Join a market-leading provider of retail technology with a supportive culture.
- Benefits: Starting salary of £27,300, flexible hours, overtime, van, and full training.
- Why this job: Enjoy variety in your work and make a real impact in the retail sector.
- Qualifications: Experience in field engineering and a passion for customer satisfaction.
- Other info: Great long-term potential with opportunities for career growth.
Weighing Scales, Scanners, PEDs, PCs South London £27,300 Starting basic rising to £28,250 after probation + overtime + van + benefits package + full training On-Site working hours flexible between 8am and 6pm, Occasional Weekends & Bank Holidays.
This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. This is a great opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites.
Verification Field Engineer Responsibilities:The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in the installation, troubleshooting and support of the following:
- Calibration and verification of Datalogic, and Bizerba Scanner Scales to strict metrological standards in various Tier 1 and Tier 2 supermarkets within the UK
- SLA driven Support into Retail outlets
- IMAC - Install, Move, Add and Change of retail weighing scales, scanners, PEDs, PCs
- Project work including retail weighing scales, Scanners, PEDs and PC Rollouts
- Providing on-site support services on retail weighing scales
- Working with your line management to ensure that your stock holdings are always sufficient to ensure that you can achieve first time fix resolutions in most site visits
- Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customers satisfaction levels are consistently high
- Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service
- Managing your workload to achieve the SLA's in the most efficient way
To be successful in this role you will need to demonstrate the following values:
- Trust & Transparency - An open and honest approach to all you do is vital to everything we do for our customers and for each other.
- Drive for customer satisfaction - Care & Attention to Detail, Fix first time, Use your initiative and common sense. Own your customer relationships and always leave them smiling.
- Teamwork - No one person in our business has all the answers, but as a team we can fix anything. Being a dynamic member of the business ensures all our success.
Additional requirements: Due to our clients security, a DBS check will be carried out on successful candidates which must come back as "all clear". If you are looking for a new challenge with great long-term potential, and meet the requirements set out, please apply today.
bdc is a market-leading provider of retail weighing scales, scanners, PEDs, PCs, support and maintenance services. We work in partnership with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence.
Field Engineer in Sidcup employer: REC-REVOLUTION LTD
Contact Detail:
REC-REVOLUTION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Sidcup
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Field Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show them you understand their commitment to customer satisfaction and teamwork, and be ready to share examples of how you've embodied these traits in your past roles.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you articulate your experience with calibration and troubleshooting, and boost your confidence when it comes to discussing your skills.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Engineer in Sidcup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in installation, troubleshooting, and customer service to show us you're the right fit for the Field Engineer role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your values align with ours. Mention specific experiences that demonstrate your drive for customer satisfaction and teamwork.
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience with weighing scales, scanners, or similar equipment. We want to see how your past roles have prepared you for this exciting opportunity.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at REC-REVOLUTION LTD
✨Know Your Tech
Make sure you brush up on your knowledge of weighing scales, scanners, and PCs. Be ready to discuss your experience with calibration and troubleshooting these devices, as well as any specific brands like Datalogic and Bizerba. Showing that you understand the technical aspects will impress the interviewers.
✨Demonstrate Customer Focus
Since customer satisfaction is key in this role, prepare examples of how you've gone above and beyond for clients in the past. Think about times when you resolved issues quickly or improved a customer's experience. This will show that you align with their values of trust and transparency.
✨Team Player Mindset
Highlight your teamwork skills during the interview. Share stories where you collaborated with colleagues to solve problems or achieve targets. This will demonstrate that you understand the importance of working together to meet SLAs and keep customers happy.
✨Be Ready for Flexibility
Since the job involves flexible hours and occasional weekend work, be prepared to discuss your availability. Show that you're adaptable and willing to take on different tasks as needed. This will reassure them that you're ready for the varied nature of the role.
