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- Tasks: Manage daily operations, coordinate a team, and support customer service in a boutique environment.
- Company: Fiona Finds, an exclusive boutique in Knightsbridge known for premium homewares and gifts.
- Benefits: Competitive salary, 25 days holiday, staff discounts, and a supportive work environment.
- Why this job: Join a dynamic team and work with beautiful products while enhancing your retail management skills.
- Qualifications: Experience in retail or office administration, strong organisational skills, and a positive attitude.
- Other info: Opportunity to engage with fascinating customers and participate in exciting in-store events.
The predicted salary is between 30000 - 42000 £ per year.
Based in the heart of Knightsbridge, Fiona Finds is an exclusive boutique, specialising in beautifully curated homewares and gifts. Our store is known for exceptional customer service and premium products, within a warm, welcoming atmosphere. We are seeking an organised, proactive, and hands-on Boutique Retail Office Manager to support daily operations and keep the business running smoothly.
The Boutique Retail Office Manager will oversee day-to-day administrative retail operations, coordinate a team of five, manage supplier relationships, place and track orders, support packaging and dispatch, and assist with in-store events. This role is perfect for someone who thrives in an ever-changing environment, enjoys multitasking, has strong attention to detail, and is comfortable dealing with a demanding customer base. This role is site-based and 5 days per week.
Team & Office Coordination- Organise, support, and coordinate day-to-day tasks for a small team
- Create weekly rotas and ensure adequate store coverage
- Oversee general office administration and maintain a tidy, functional workspace
- Support onboarding and training of new team members
- Place and confirm purchase orders with suppliers
- Track deliveries, manage backorders, and maintain accurate inventory records
- Liaise with suppliers to resolve order issues or discrepancies
- Prepare and organise product packaging and presentation in line with brand standards
- Assist with customer enquiries when needed
- Maintain high standards of presentation and service throughout the store
- Support online order fulfilment, including packaging and dispatch
- Assist with planning and coordinating in-store events, workshops, and launches
- Work with the owner/marketing team on promotional activities and product displays
- Help prepare event materials, signage, and logistical details
- Previous experience in retail, office administration, or team coordination
- Strong organisational and multitasking abilities
- Excellent communication and interpersonal skills
- High attention to detail and pride in presentation
- Comfortable using Microsoft Office/ Google Workspace
- Ideally experienced with POS systems and inventory tools
- Ability to work in a busy, fast-paced environment with a proactive, positive attitude
We strive to create a friendly, supportive environment, where our team has the opportunity to work with premium products and fascinating customers. The Boutique Retail Office Manager salary is £ hrs per week, 25 days holiday, and staff discounts.
Retail Office Manager employer: REC-REVOLUTION LTD
Contact Detail:
REC-REVOLUTION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Boutique Retail Office Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or team members, let your passion for retail shine through. Share your ideas on customer service and how you’d keep the store running smoothly – it’ll make you memorable!
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t just wait for the application window to open. Reach out directly to the company through our website, express your interest, and ask if there’s a way to get involved sooner rather than later.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready to discuss how you’d handle real-life scenarios in a busy retail environment. Think about examples from your past experiences that showcase your organisational skills and ability to multitask under pressure.
We think you need these skills to ace Retail Office Manager
Some tips for your application 🫡
Show Your Organisational Skills: As a Boutique Retail Office Manager, being organised is key! Make sure to highlight your experience in managing teams and coordinating tasks. We want to see how you keep everything running smoothly!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who pay attention to detail!
Highlight Customer Service Experience: Since we pride ourselves on exceptional customer service, be sure to showcase any relevant experience you have in this area. Share examples of how you've gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at REC-REVOLUTION LTD
✨Know the Brand Inside Out
Before your interview, make sure you research Fiona Finds thoroughly. Understand their product range, customer service ethos, and what makes them unique in the boutique retail space. This knowledge will help you demonstrate your genuine interest and fit for the role.
✨Showcase Your Organisational Skills
As a Boutique Retail Office Manager, organisation is key. Prepare examples from your past experiences where you've successfully managed a team or coordinated tasks. Be ready to discuss how you handle multitasking and prioritising in a busy environment.
✨Prepare for Customer Service Scenarios
Given the emphasis on exceptional customer service, think of specific situations where you've gone above and beyond for a customer. Be prepared to share these stories during the interview to highlight your interpersonal skills and commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming events, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
