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- Tasks: Install, troubleshoot, and support retail weighing scales and scanners across various customer sites.
- Company: Market-leading provider of retail weighing scales and support services.
- Benefits: Starting salary of £27,300, flexible hours, overtime, van, and full training.
- Why this job: Join a supportive team and make a real impact in the retail sector.
- Qualifications: Experience in field engineering and a passion for customer satisfaction.
- Other info: Great long-term potential with opportunities for career growth.
The predicted salary is between 27300 - 28250 £ per year.
Weighing Scales, Scanners, PEDs, PCs
South London
£27,300 Starting basic rising to £28,250 after probation + overtime + van + benefits package + full training
On-Site working hours flexible between 8am and 6pm, Occasional Weekends & Bank Holidays
This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. This is a great opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites.
Verification Field Engineer Responsibilities:
- The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in the installation, troubleshooting and support of the following:
- Calibration and verification of Datalogic, and Bizerba Scanner Scales to strict metrological standards in various Tier 1 and Tier 2 supermarkets within the UK
- SLA driven Support into Retail outlets
- IMAC - Install, Move, Add and Change of retail weighing scales, scanners, PEDs, PCs
- Project work including retail weighing scales, Scanners, PEDs and PC Rollouts
- Providing on-site support services on retail weighing scales
- Working with your line management to ensure that your stock holdings are always sufficient to ensure that you can achieve first time fix resolutions in most site visits
- Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customers satisfaction levels are consistently high
- Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service
- Managing your workload to achieve the SLA's in the most efficient way
To be successful in this role you will need to demonstrate the following values:
- Trust & Transparency - An open and honest approach to all you do is vital to everything we do for our customers and for each other.
- Drive for customer satisfaction - Care & Attention to Detail, Fix first time, Use your initiative and common sense. Own your customer relationships and always leave them smiling.
- Teamwork - No one person in our business has all the answers, but as a team we can fix anything. Being a dynamic member of the business ensures all our success.
Additional requirements:
- Due to our clients security, a DBS check will be carried out on successful candidates which must come back as "all clear"
If you are looking for a new challenge with great long-term potential, and meet the requirements set out, please apply today.
bdc is a market-leading provider of retail weighing scales, scanners, PEDs, PCs, support and maintenance services. We work in partnership with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence.
Field Engineer in Kingston upon Thames employer: REC-REVOLUTION LTD
Contact Detail:
REC-REVOLUTION LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer service approach. Be ready to share specific examples of how you've tackled challenges in previous roles, especially around calibration and support of weighing scales.
✨Tip Number 3
Showcase your personality! Companies want to see that you’ll fit into their culture. Be genuine, enthusiastic, and demonstrate your drive for customer satisfaction during interviews. Remember, they’re looking for someone who takes pride in their work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Field Engineer in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Engineer role. Highlight any relevant experience with weighing scales, scanners, or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with ours. Don’t forget to mention your drive for customer satisfaction and teamwork!
Showcase Your Technical Skills: Since this role involves installation and troubleshooting, be sure to include specific examples of your technical expertise. We want to see how you’ve tackled challenges in the past and what tools you’re familiar with.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at REC-REVOLUTION LTD
✨Know Your Tech
Make sure you brush up on your knowledge of weighing scales, scanners, and PCs. Familiarise yourself with the brands mentioned in the job description, like Datalogic and Bizerba. Being able to discuss specific models and their functionalities will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully installed, troubleshot, or provided support for similar equipment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to fix issues efficiently.
✨Emphasise Teamwork
Since teamwork is crucial for this role, think of instances where you've collaborated with others to achieve a common goal. Be ready to discuss how you contribute to a team environment and how you handle challenges together with your colleagues.
✨Customer Satisfaction is Key
Prepare to talk about how you ensure customer satisfaction in your previous roles. Share specific examples of how you've gone above and beyond to leave customers smiling, as this aligns perfectly with the company's values.
