Shop Manager

Shop Manager

Durham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a fun team in a lively betting shop, focusing on customer service and loyalty.
  • Company: Join Jenningsbet, the UK's largest independent bookmaker with over 150 shops nationwide.
  • Benefits: Enjoy industry-leading pay, flexible hours, bonuses, and discounts on eye care.
  • Why this job: Be part of a sociable workplace that values teamwork and offers career progression opportunities.
  • Qualifications: Great with customers, good with numbers, and have excellent timekeeping skills.
  • Other info: Opportunities for paid overtime and exciting events like Race Days and Darts.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Jenningsbet – Retail Betting Shop Manager

37.5 Hours over any 5 days from 7 (plus opportunities for paid overtime).

We are looking for a Shop Manager to be part of a team in a fun and engaging betting environment.

Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy a sociable workplace.

Our customers are at the heart of what we do. We are passionate about providing a great gaming experience, in a safe, controlled environment.

SHOP MANAGER DUTIES DAY-TO-DAY

Your role will be to lead the Shop team; growing the customer base and loyalty, through great teamwork and customer service. You will report into the Area Manager who will ensure you are trained with great skills for the job.

SHOP MANAGER RESPONSIBILITIES

  • Building customer relationships, in order to create a great shop atmosphere and customer loyalty
  • Ensuring company wide campaigns are promoted to our customers
  • Accepting bets, accurate settlement, and payment of winning bets
  • Monitor the activity of our competitors making sure we’re ahead of the game
  • To take all possible steps to provide a safe working environment

REQUIREMENTS

  • You will love working as part of a flexible team and enjoy the customer interaction element of the role
  • Good with numbers and cash handling
  • Great personal presentation and time keeping

REWARDS

  • Industry leading pay
  • Opportunities to progress your Jenningsbet Career
  • Salary increase within the first 12 months
  • Discretionary annual bonus
  • Refer a friend bonus
  • Free eye tests and discounts on VDU glasses
  • Live sport streamed in shops
  • Career progression and Apprenticeship schemes
  • Opportunities to attend Race Days and Darts events
  • Flexibility of employment is important to our business. We offer full time and part time positions. We operate seven days a week and are also open in the evenings, which is why it can be great for your work/home life balance

We are a family owned and run business. Since creating Jenningsbet back in 2007, we have grown to become the UK’s largest independent bookmaker.

Now with over 150 shops nationwide, we are proud to have created an environment where we focus on our customers and value our teams.

INTERESTED?

Simply click on the link below to be taken to our application site where you will need to fill in a couple of details and submit your CV. Good Luck!

Shop Manager employer: Rec-Revolution Limited

At Jenningsbet, we pride ourselves on being a family-owned business that values its employees and fosters a vibrant work culture. As a Shop Manager, you'll enjoy industry-leading pay, flexible working hours, and numerous opportunities for career progression, all while being part of a team dedicated to providing an exceptional customer experience in a fun and engaging environment. With perks like live sports streaming in shops and the chance to attend exciting events, Jenningsbet is an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Rec-Revolution Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

✨Tip Number 1

Familiarise yourself with the betting industry and current trends. Understanding the competitive landscape will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Highlight your customer service skills during any interactions. Since the role focuses heavily on building customer relationships, demonstrating your ability to engage and connect with customers can set you apart.

✨Tip Number 3

Be prepared to discuss your leadership style and how you would motivate a team. As a Shop Manager, showcasing your ability to lead and inspire others is crucial for success in this position.

✨Tip Number 4

Show your flexibility and willingness to adapt. The job requires working various hours, so expressing your readiness to work in a dynamic environment can make a positive impression.

We think you need these skills to ace Shop Manager

Customer Service Skills
Team Leadership
Cash Handling
Numerical Proficiency
Communication Skills
Time Management
Flexibility
Sales Skills
Problem-Solving Skills
Attention to Detail
Knowledge of Betting Regulations
Competitor Analysis
Ability to Create a Positive Atmosphere
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Shop Manager position. Understand the key responsibilities and requirements, such as customer service skills and cash handling experience.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Shop Manager role. Emphasise any previous customer service roles or experience in a retail environment, even if it's not specifically in betting.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work in a team, your flexibility, and your passion for providing excellent customer service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Rec-Revolution Limited

✨Show Your Customer Service Skills

As a Shop Manager, you'll be at the forefront of customer interaction. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to create a welcoming atmosphere.

✨Demonstrate Team Leadership

Discuss your experience in leading teams and fostering teamwork. Share specific instances where you motivated your team or improved team dynamics, as this role requires strong leadership skills.

✨Know the Industry

Familiarise yourself with the betting industry and Jenningsbet's position within it. Being knowledgeable about competitors and current trends will show your enthusiasm for the role and your commitment to staying ahead.

✨Emphasise Flexibility and Adaptability

This role requires flexibility due to varying hours and responsibilities. Be ready to discuss how you've adapted to changing situations in previous jobs and how you can bring that adaptability to Jenningsbet.

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