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- Tasks: Lead a fun team in a vibrant betting shop, focusing on customer service and loyalty.
- Company: Join Jenningsbet, the UK's largest independent bookmaker with over 150 shops nationwide.
- Benefits: Enjoy industry-leading pay, flexible hours, bonuses, and discounts on eye care.
- Why this job: Be part of a sociable workplace that values teamwork and offers career progression.
- Qualifications: Great with customers, good with numbers, and have a flexible approach.
- Other info: Opportunities for paid overtime and exciting events like Race Days and Darts.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Shop Manager to be part of a team in a fun and engaging betting environment. Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy a sociable workplace. Our customers are at the heart of what we do. We are passionate about providing a great gaming experience, in a safe, controlled environment.
SHOP MANAGER DUTIES DAY-TO-DAY
Your role will be to lead the Shop team; growing the customer base and loyalty, through great teamwork and customer service. You will report into the Area Manager who will ensure you are trained with great skills for the job.
SHOP MANAGER RESPONSIBILITIES
- Building customer relationships, in order to create a great shop atmosphere and customer loyalty
- Ensuring company wide campaigns are promoted to our customers
- Accepting bets, accurate settlement, and payment of winning bets
- Monitor the activity of our competitors making sure we’re ahead of the game
- To take all possible steps to provide a safe working environment
REQUIREMENTS
- You will love working as part of a flexible team and enjoy the customer interaction element of the role
- Good with numbers and cash handling
- Great personal presentation and time keeping
REWARDS
- Industry leading pay
- Opportunities to progress your Jenningsbet Career
- Salary increase within the first 12 months
- Discretionary annual bonus
- Refer a friend bonus
- Free eye tests and discounts on VDU glasses
- Live sport streamed in shops
- Career progression and Apprenticeship schemes
- Opportunities to attend Race Days and Darts events
Flexibility of employment is important to our business. We offer full time and part time positions. We operate seven days a week and are also open in the evenings, which is why it can be great for your work/home life balance. We are a family owned and run business. Since creating Jenningsbet back in 2007, we have grown to become the UK’s largest independent bookmaker. Now with over 150 shops nationwide, we are proud to have created an environment where we focus on our customers and value our teams.
INTERESTED?
Simply click on the link below to be taken to our application site where you will need to fill in a couple of details and submit your CV. Good Luck!
Contact Detail:
Rec-Revolution Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarise yourself with the betting industry and current trends. Understanding the competitive landscape will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role focuses heavily on building customer relationships, demonstrating your ability to engage and connect with customers can set you apart.
✨Tip Number 3
Be prepared to discuss your leadership style and how you would motivate a team. As a Shop Manager, showcasing your ability to lead and inspire others is crucial for success in this position.
✨Tip Number 4
Show your flexibility and willingness to adapt. The job requires working various hours, so expressing your readiness to work in a dynamic environment can make a positive impression.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shop Manager at Jenningsbet. Familiarise yourself with their customer service ethos and the importance of teamwork in creating a great shop atmosphere.
Tailor Your CV: Highlight relevant experience in customer service or team leadership in your CV. If you have any experience in a betting environment, be sure to mention it, but also emphasise your flexibility and willingness to learn.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer interaction and your ability to build relationships. Mention specific examples of how you've successfully managed teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Shop Manager.
How to prepare for a job interview at Rec-Revolution Limited
✨Show Your Customer Service Skills
As a Shop Manager, you'll be at the forefront of customer interaction. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to create a welcoming atmosphere.
✨Demonstrate Team Leadership
Discuss your experience in leading teams and fostering teamwork. Share specific instances where you motivated your team or improved collaboration, as this is crucial for building customer loyalty and a positive shop environment.
✨Know the Competition
Research Jenningsbet's competitors and be ready to discuss what sets them apart. Showing that you understand the market will demonstrate your commitment to keeping the shop ahead of the game.
✨Emphasise Flexibility and Adaptability
Since the role requires flexibility, be sure to express your willingness to adapt to different situations. Share examples of how you've successfully adjusted to changes in previous roles, whether it be in hours, tasks, or team dynamics.
