At a Glance
- Tasks: Manage and optimise customer relationship strategies and email marketing campaigns.
- Company: Join Morleys Stores Group, a leader in fashion and beauty retail.
- Benefits: Full-time role with opportunities for skill development and career growth.
- Other info: Work closely with design teams and support exciting store events.
- Why this job: Make a real impact on customer engagement and retention in a dynamic environment.
- Qualifications: Passion for marketing and experience in CRM or email campaigns.
The predicted salary is between 30000 - 40000 £ per year.
As a CRM Executive, you will play a key role in our customer-centric marketing, leveraging data-driven insights to implement, manage, and optimise customer relationship strategies and email marketing campaigns within our retail stores.
This hands-on role will involve developing and executing email campaigns, managing the end-to-end process of briefing, working with our in-house design team, ensuring email approval, analysing customer behaviour, and driving initiatives that enhance customer engagement and retention.
Morleys Stores Group is dedicated to providing exceptional products and services to our customers, and for our marketing to reflect this!
Reporting to the Head of CRM E-Commerce, you will get to grow your CRM skillset through the creation of marketing campaigns to support and grow our long-standing high-street stores that serve as the go-to location for Women’s and Men’s Fashion, Beauty and Home.
You will also support the development of our e-commerce site, driving traffic to support with new launches and promoting store events.
We have a data-driven approach to continuously evolving our Marketing strategy and communications. Combined with the range of products and brands you will interact with, this is an interesting and growth role, great for a marketing professional to develop their retail experience.
CRM Executive employer: Rec-Revolution Limited
At Morleys Stores Group, we pride ourselves on being an exceptional employer that values creativity and innovation in the retail sector. Our collaborative work culture fosters professional growth, offering ample opportunities for skill development in CRM and marketing strategies, all while working in the vibrant setting of Wimbledon. With a commitment to employee well-being and a focus on customer engagement, we provide a rewarding environment where your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous CRM campaigns or any relevant projects. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its marketing strategies. Be ready to discuss how you can contribute to their customer engagement and retention goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the CRM Executive role. Highlight any relevant experience in customer relationship management and email marketing, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how your background makes you a perfect fit for our team. Be sure to mention specific examples of past successes in similar roles.
Showcase Your Data Skills:Since we love a data-driven approach, don’t forget to mention any experience you have with analysing customer behaviour or optimising campaigns based on insights. This will demonstrate your ability to contribute to our marketing strategies effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Rec-Revolution Limited
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge. Understand key concepts like customer segmentation, email marketing metrics, and data analysis. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Campaign Experience
Be ready to discuss specific email campaigns you've worked on in the past. Highlight your role in the process, from briefing to execution, and any results you achieved. This practical experience will demonstrate your capability to manage similar tasks at Morleys Stores Group.
✨Understand Their Brand
Research Morleys Stores Group and their product offerings. Familiarise yourself with their marketing style and customer base. This knowledge will help you tailor your answers and show that you're a good fit for their customer-centric approach.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their current CRM strategies or how they measure campaign success. This shows your interest in the role and helps you gauge if it's the right fit for you.
