At a Glance
- Tasks: Deliver exceptional service and personalised styling in a luxury retail environment.
- Company: Prestigious luxury women's brand known for timeless design and beauty.
- Benefits: Competitive salary, commission opportunities, and exclusive brand events.
- Other info: Exciting opportunity to grow within a renowned fashion brand.
- Why this job: Join a dynamic team and create memorable experiences for clients.
- Qualifications: Proven success in luxury retail and strong relationship-building skills.
The predicted salary is between 31500 - 38500 £ per year.
We are currently working with a prestigious luxury women’s brand renowned for its beauty, versatility and distinctive ability to blend timeless tradition with contemporary design.
The brand is seeking a client-focused and commercially driven Client Advisor who thrives within a luxury retail environment and is passionate about creating exceptional experiences and cultivating meaningful, long-term client relationships.
In this role, you will deliver an elevated level of service through personalised styling, in-depth product knowledge, and sophisticated clienteling.
You will be responsible for developing and nurturing a loyal client portfolio, maximising sales opportunities, and consistently delivering against commercial targets.
As a true ambassador for the brand, you will embody its values and aesthetic while creating memorable, personalised experiences that inspire client loyalty, encourage repeat business, and strengthen long-term relationships.
Key Responsibilities
- Drive sales performance and exceed individual KPIs through expert product knowledge and client engagement.
- Deliver personalised styling advice and luxury shopping experiences.
- Manage the full client journey, from consultation to after-sales service.
- Promote Made-to-Order services and maximise revenue opportunities.
- Stay informed on seasonal collections, trends, and product offerings.
- Maintain detailed client records and use CRM tools to personalise communications.
- Conduct regular outreach and follow-up to strengthen client loyalty.
- Support exclusive client events, fittings, and trunk shows.
- Business Development
- Identify and develop new client opportunities.
- Consistently achieve and exceed personal sales targets.
- Contribute to overall store performance and commercial growth.
- Support and share best practices with team members.
- Store Operations
- Support visual merchandising and maintain the store’s luxury presentation.
- Work collaboratively with stock and operations teams to ensure product availability.
- Assist in managing client flow and maintaining service excellence during peak periods.
What We're Looking For
- Proven success in luxury or premium retail sales with a strong track record of exceeding targets.
- Experience managing and developing high-value client relationships (VICs).
- Strong knowledge of luxury fashion, styling, and clienteling best practices.
- Excellent communication, relationship-building, and sales skills.
- Passion for delivering exceptional customer experiences and driving business growth.
If you thrive in a luxury environment and excel at building meaningful client relationships, we'd love to hear from you.
Sales Advisor - Luxury fashion brand in London employer: Rec-Revolution Limited Careers
Joining this prestigious luxury jewellery house as an E-Commerce Assistant offers a unique opportunity to immerse yourself in a vibrant work culture that values creativity, attention to detail, and a passion for luxury. The company fosters employee growth through continuous learning and development opportunities, ensuring that you can advance your career within a supportive environment. Located in a dynamic area, the brand not only prioritises exceptional standards in its products but also in the employee experience, making it an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Rec-Revolution Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Luxury fashion brand in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Rec-Revolution Limited Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Rec-Revolution Limited Careers!
We think you need these skills to ace Sales Advisor - Luxury fashion brand in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Rec-Revolution Limited Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Rec-Revolution Limited Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Rec-Revolution Limited Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Rec-Revolution Limited Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
